Alerts not showing on opensearch-dashboard

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sau sau

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Nov 27, 2023, 3:31:25 AM11/27/23
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 Hello team,

I have enabled and configured agent less monitoring to send fortigate firewall logs to wazuh as follow:
<remote>
    <connection>syslog</connection>
    <allowed-ips>172.18.0.0/16</allowed-ips>
    <protocol>udp</protocol>
    <port>514</port>
  </remote>

I am receiving fortigate firewall logs in archieve and alerts.log.
I can see that the wazuh alerts index is filled with log.
green  open wazuh-alerts-4.x--2023.11.27           68_OCc16Td2QASzKwCP1uQ 3 0 221392 0 537.8mb 537.8mb

But i don't see alerts on opensearch dashboard.

Juan Antonio Garcia Ruiz

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Nov 27, 2023, 7:30:40 AM11/27/23
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Hello, I'm Juan from the Wazuh team, and it would be a pleasure to help you with your issue.

To start assisting you, could you please provide screenshots of the dashboard where the alerts are not loading?

sau sau

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Nov 27, 2023, 10:49:21 PM11/27/23
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Hello Juan,

Thank your for getting back. Here is the screenshot of the dashboard where the alerts are not loaded.
Alerts not showing.png

Juan Antonio Garcia Ruiz

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Nov 28, 2023, 6:54:19 AM11/28/23
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To rule out a bug in the date of the alerts, could you try expanding the time range?

sau sau

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Nov 29, 2023, 5:20:02 AM11/29/23
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Hello Juan,
I expanded the time range but still not showing any alerts.

Juan Antonio Garcia Ruiz

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Dec 1, 2023, 8:46:03 AM12/1/23
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Good afternoon,
Could you check if there are alerts related to the monitoring of Fortigate firewall logs done through remote syslog in the file /var/ossec/logs/alerts/alerts.json?
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