Wazuh 4.14.2 Upgrade Agents

[никита какдела]

Hello! After upgrading wazuh server 4.14.1 -> 4.14.2 can't upgrade agents.
I can't upgrade agents either through the web interface or through the console.




What should i check?

[Hernan Matias Villan]

Hello,

Based on the timeout error where the notification never reached the Wazuh Server, you should check the logs directly on the device that is agent id 185. Please look at /var/ossec/logs/ossec.log (on Linux) or C:\Program Files (x86)\ossec-agent\ossec.log (on Windows) for any entries containing "upgrade" or "WPK" to see if the process failed locally.

You should also run /var/ossec/bin/agent_control -i 185 on your manager to verify if the version number actually changed on the device that is agent id 185. It is possible the agent upgraded successfully but simply failed to report back before the timeout. If the version hasn't changed, please confirm the agent is currently in an "Active" state and that no firewalls are blocking port 1514 (agent connection) or port 1515 (enrollment).

If you post the relevant log entries, I can help investigate the issue further.

[никита какдела]

Hello!

C:\Program Files (x86)\ossec-agent\ossec.log is empty and doesn't contain any WPK entries when the update starts. I'm attaching a screenshot of part of the log.

The version also doesn't change after the timeout error, the agent is active, and nothing is blocked. This all happened after updating Manager to version 4.14.2.

What could be causing the problem? Maybe the WPK packages have changed or something else?

четверг, 15 января 2026 г. в 22:35:47 UTC+3, Hernan Matias Villan: