Waybe Registration

81 views
Skip to first unread message

Bhoritz

unread,
Sep 17, 2008, 1:06:53 PM9/17/08
to waybe
I downloaded the Mac Waybe evaluation version and it worked very well.
So I decided to buy Waybe but I had a problem with the registration
code. The registration code is 13 characters, but the registration
window only accept 10 characters. How can I input the code?

I had no answer from the designers, so I am trying it here on the
group. Did anyone had the same problem?

Ryan M. Short

unread,
Sep 17, 2008, 3:07:18 PM9/17/08
to wa...@googlegroups.com
Well. I don't have a MAC, but I still haven't been able to input my
registration code in the new version. Can't even find the place to do so.

Ryan

Ron Urwongse

unread,
Sep 18, 2008, 8:41:36 AM9/18/08
to wa...@googlegroups.com
Hi Ryan and Bhoritz -

We're looking into the issue right now. Apologies for the inconvenience!
We'll get back to you shortly on this.

Thanks,
Ron
--
Ron Urwongse
412-448-6000

Justin -Waybe Dev

unread,
Sep 18, 2008, 12:17:53 PM9/18/08
to waybe
Ryan - I would suggest uninstalling the beta version and reinstalling
the full version.

Bhoritz - Have you tried to copy / paste the reg code instead of
typing it in ?

Sorry about this fellows - it is working right on most computers and
we will try to help to get it working on your computers.

On Sep 18, 6:41 am, "Ron Urwongse" <ron...@gmail.com> wrote:
> Hi Ryan and Bhoritz -
>
> We're looking into the issue right now. Apologies for the inconvenience!
> We'll get back to you shortly on this.
>
> Thanks,
> Ron
>
> On Wed, Sep 17, 2008 at 3:07 PM, Ryan M. Short
> <doolittleraid...@gmail.com>wrote:

Ryan Allan -Waybe Dev

unread,
Sep 18, 2008, 2:10:24 PM9/18/08
to waybe
Hello Bhoritz;

At least on my Mac, the registration window is only ten characters
wide; if you keep typing, it will scroll sideways and accept more
characters. I don't have direct control over the window size, since it
is internal to Sketchup. As Justin said, copying and pasting your key
should work.

How did you try to contact us, Bhoritz? We don't want to be
unreachable, it would be bad if our normal contact was broken...

Hey Ryan,

I've seen a couple cases now where the install routine didn't
overwrite the beta files; try the uninstall, then reinstall, as Justin
said.
If that doesn't work, delete the w_tools folder and the
create_waybe_interface file, then install the full version again. Ron
had this same problem.

Sorry for the difficulties!
-Ryan Allan

Ryan M. Short

unread,
Sep 18, 2008, 8:01:13 PM9/18/08
to wa...@googlegroups.com
Any possibility I can get that updated file?

Thanks,

Ryan M. Short

unread,
Sep 18, 2008, 11:21:07 PM9/18/08
to wa...@googlegroups.com
Guys,

The Waybe team has come through again. Looks like I managed to get the wrong
file. The correct file works just fine and my registration is completed!
Aircraft in progress...

Ryan

Ryan Allan -Waybe Dev

unread,
Sep 19, 2008, 9:58:01 AM9/19/08
to waybe
Excellent.

Ryan, if you like, we can put your aircraft up on the website as an
example model, or pictures of it, as you prefer.

-Ryan
Waybe Dev

Bhoritz

unread,
Sep 19, 2008, 10:40:09 AM9/19/08
to waybe
My problems have been solved by the Dev Team. Waybe works perfectly
now. Thank you for taking the time to solve my problem.
@ Ryan: I did try to contact you first through the page here:
http://waybe.weebly.com/about-us.html , before seeing that I had a
direct link on my purchase mail. On my Mac, if you type more than 10
characters in the registration window, it doesn't continue sideway,
but begins a new line under the first, maybe is this the problem (when
you enter the key only one line is entered).

Ryan M. Short

unread,
Sep 19, 2008, 10:51:12 AM9/19/08
to wa...@googlegroups.com
Well, pictures for sure. Parts maybe. I'm hoping to send this if I finish it
to the new store at www.ecardmodels.com.

Ryan


----- Original Message -----
From: "Ryan Allan -Waybe Dev" <rra...@gmail.com>
To: "waybe" <wa...@googlegroups.com>
Sent: Friday, September 19, 2008 8:58 AM
Subject: Re: Waybe Registration


>

Reply all
Reply to author
Forward
0 new messages