Epic Games Launcher Blue Screen
Melva Simons
After the new update, when I click to run the game my PC just gives BSOD and restarts. I have not been able to play since this last update. I am using an ASUS laptop. I have tried updating all my drivers but it had no help. Hope you fix this issue asap and compensate me for the 2 days off from the game.
Hello everyone, I would like to open this topic, because I could see that everyone is in trouble about the BSOD (blue screen) as soon as the game FC 24 is launched > And for good reason, most of us like me had this problem so that they have the requirements to play the game.
So despite all the Youtube videos telling you to clear your DNS cache, repair and reinstall the game (as indicated here), while this is the first thing we do, please don't take us for idiots, Electronic Arts.. .), or walk around your house 4 times, etc etc... nothing ever works. We always have to dig deeper ourselves!! So I'm going to explain to you what worked for me and the game has never crashed since...
Explanations: After installing the game on the EA App application (great app, we note Disappointed), the game launches normally then it starts to go into windowed mode and then goes back into full screen mode, and you can clearly see the logo FC 24 which begins to launch the game and THE.... PAF BLUE SCREEN AND PC RESTARTS. If this is the case for you, keep reading. If you don't have this problem at all, then you can leave!!!! So, no matter how much I racked my brains, I tried everything on YouTube tips, the EA forum, nothing to do, no solution works.
And here, I say to myself, at the point where I am, I try... So instead of physically disconnecting the screen, I go to the Windows desktop and I leave only one screen display instead of 2 (so I remove the display on the second screen), and I also lower my screen resolution to 1980 x 1200 instead of 2560 x 1440.
Here I am with only one screen, lower resolution. I restart the game, it launches as usual and what happens??? (NO BLUE SCREEN!!!) The game grinds for 5 minutes, and a Windows Defender window appears asking to authorize or deny access to FC 24!! (I advise you to click on yes so as not to block the game) And miraculously, after that the game works perfectly. So, I tend to imagine that the anti-cheat has something to do with it or is it a network access blocked by default that must be authorized....? In short, after that I put all the displays back correctly and everything works fine.
Hello i bought the game through epic games store i played nearly 100 hours and now it crashing on launch without error i tried everything i repaired the game, i uninstalled and reinstalled the game, i uninstalled and reinstalled both epic games launcher and ea launcher at last i formated my pc with new windows 10 and still i get the same error and i tried the latest drivers from nvidia for 1050ti nothing changed please help me with this i work many hours a day and now that i have some days off i want to play and i can't.
I think the crash occurs because the game/my account cannot handle when I change what account I am trying to launch with. The only fix I have found that works EVERY TIME is to wait for the next patch to roll out and to NOT change accounts, even on the fortnite.com website. Another way I have found to fix this error is to get the blue screen, to open the launcher, and then to restart my computer multiple times manually, which, in turn, takes a lot of extra time and work.
The error returned when I try to launch Fortnite is a System-Thread-Exception-Not-Handled error and, in half-knowing what runs games, I know that a thread is what actually runs the game which helped me figure out the account glitch. Also, when I immediately close the Epic Games Launcher after getting this glitch, I get a different blue screen message that I can't recall right now.
I found the root of this problem: the file is too large to download into the C:/Program_Files folder, which causes it to run weirdly and crash. I don't know of any fix for this besides getting a larger SSD (as of right now it is a 128 GB SSD.
1.5 months ago I purchased Asus ROG Strix G17 (G713PV) gaming laptop with AMD Ryzen 9 7845HX and Nvidia GeForce RTX 4060, 16Gb RAM. Strangely enough, the store offered to install Windows 10, but then I did not know that this laptop was designed for 11, so I installed 10 in the store, but after four days I successfully upgraded the OS to version 11. Everything is licensed. There were no drivers for a discrete graphics card, an integrated graphics card and a chipset, everything was installed from the developers' websites.
A day or two after the purchase, I was met with a BSOD VIDEO_DXGKRNL_FATAL_ERROR, the dump blames it all nvlddmkm.sys and also the following is written in the dump: DirectX.FatalError.Desc UNEXPECTED_DEFERRED_DESTRUCTION
But it does NOT depend at all on the load on the laptop. I can perform nothing and a blue screen may pop up, I can use Photoshop and a blue screen can pop up, I can just open the browser and BSOD can pop up. However, I can also open games or Blender for use it for hours and there will be no BSOD. Only once (three days after the purchase, there was no such thing anymore) Photoshop said me this: Compositing preferences auto-set to CPU due to an unexpected error. You can reenable GPU compositing in your preferences if needed, Blender had something similar, but it never happened again. After that, the drivers were reinstalled using DDU.
Since the purchase, there have been noticeable jumps in GPU Clock in idle time when the laptop is not in use (Armoury Crate). That is, for a while, instead of the values, "Energy saving/extreme energy saving" can be written, and then the clock jumps to 2370Mhz and the temperature is displayed (45-48 C). Armoury Crate writes "ROG boost O.C.", but what was the need for overclocking in idle time? At the same time, when using resource-intensive applications, the clock is more adequate (of course, there can be 2370 with big load, but at least without load in an open heavy application somewhere 200-400)
I would be very grateful if someone would explain what is the matter and give me hints! I really hope that the problem is not hardware, but I really want to find out the solution even if even if it's a matter of hardware.
Hi @Ana3ta3ia ,
According to the information you provided, the VIDEO_DXGKRNL_FATAL_ERROR is typically associated with graphics card issues. May I confirm if your current system version is Windows 11?
Thank you for your feedback. Have you encountered any issues in usage when anomalies occur in the values?
If possible, could you please provide the following information through private message, along with the GPU-Z log file, for further investigation? Thank you.
I cannot, like I said it is a memory management blue screen. Ran the memory diagnostic and they are no issues with my memory, no corruption, I have done everything I can regarding my side. FiveM is just not optimized I suppose.
So for the past few updates, since I believe around the time of Hot Tracks, I have been getting hard crashes to my PC while playing WarThunder. What I mean exactly is, I can play 2/3 games usually, then during my next game, my PC completely shuts down. No blue screen, no error, nothing, just off. This is NOT a GPU Temp issue, I thought that was the case at first, and specifically got some programs up to set my fans to max speed, and was watching my temps be around 50 degrees Celsius when my PC crashed.
My specs: I have a RTX 3080, I9-10850k, 32gb of RAM, 1TB SSD (x2), running on a 4k 144hz monitor with G-Sync. My specs aren't new, I've had them since september of 2020, and I played lots of games of WarThunder without an issue, but since about late Dec/Early Jan, I have been getting these crashes. The only thing that changed in that time was I got a new monitor.
EDIT: I do not have any issues or lag with any other game at the moment. I have also tried reinstalling WarThunder twice to see if that solved it. (It did not) I do not use any game modifications or edits other than a custom sight for some tanks.
Have you tried other games as well? Don't you have any kind of lag in the game? I suggest doing this: Open games launcher and at top-right of the screen, open launcher setting and then, click on "Check files". Wait 'till it is done and check if the problem persists.
Yes sorry, should have specified, I do not have any other known issues with other games, no lag, no crashes, nothing. I game a lot during quarantine, so easily 6-8+ hours a day when I'm not working, and War Thunder is the only game I'm having any issues with at the moment.
I'm not sure what else to do. Is there any other files or logs I can bring up that can pinpoint exactly what's causing the crash? Or any program I can run while playing that will log if my PC crashes, why it crashes?
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