ServiceNow

[Rani Bejjanki]

1. Lead ServiceNow (2 resources) 
   
   1. Type : Contract (open to FT)
      
   2. Duration : Long Term
      
   3. Location
      

                                                               i.      McClean, VA (1 resource)

                                                             ii.      Plano, TX (1 resource)

1. Skills
   

                                                               i.      Excellent communication skills

                                                             ii.      Experience leading a team of ServiceNow Developers

                                                           iii.      Experience in facing and managing client expectations

                                                           iv.      Able to scope requirements and propose a solution

                                                             v.      Able to present and execute implementation plan

                                                           vi.      ServiceNow Skills

1. Certified ServiceNow Developer (Preferred)
   
2. Hands on experience performing ServiceNow upgradation
   
3. Experience integrating ServiceNow with other applications using built in and custom APIs
   
4. Orchestration and Discovery (ITOM)
   
5. JavaScript, PowerShell
   
6. Hands on experience in ServiceNow Modules : ITSM, ITOM, Knowledge Management, Discovery, Service Portal, Dashboards, Reports, Service Level management, Change management, Configuration management, Asset management, Service Catalog
   
7. Expertise in Incident, problem and change management
   
8. Hands on ServiceNow 
   
9. Able to propose and implement ServiceNow best practices
   
10. Excellent in ServiceNow customization