WardenCam App stops uploading images. Hangs at Buffering

[jjon...@gmail.com]

Camera on Moto XT1080
Viewer on S7

Latest version. 

WardenCam camera will run for a day or two and then just stop working. The system hangs on buffering. 

[hongbi...@gmail.com]

It could be a couple reasons.

1. The camera device got interrupted. For example, a different app launches itself on the camera device, such as the incoming call or the calendar alarm/reminder... This will kick the camera app to the background and interrupt the on-going surveillance. The solution is to remove the sim card and do a factory reset.

2. If you see a "red exclamation" mark on the viewer before, it means peer to peer connection is not established.

Please check the camera device and confirm if it is still running. Then restart the camera device. If it still does not work, please email sup...@wardencam360.com.

[jjon...@gmail.com]

So I've done #1 already. I will try to remove more apps but i think it's unlikely that anything is grabbing the camera. 

Do you have any reccomended devices that are particularly stable? 

[v.cha...@gmail.com]

When the phone used as camera goes to sleep, it doesn't upload images anymore. The 'viewer' shows that it is buffering. How can I prevent it from happening?

[hongbi...@gmail.com]

We will soon release a beta version to address this issue. Please participate in the beta program in order to get the update asap.

[jsn...@gmail.com]

How can I get my viewer to load quicker and stop buffering?

[Andree Hurley]

For the last two days my iPad has stopped transmitting. I can't figure out why - I have paid for the upgrade, reset the iPad app, etc. 

I have the viewer on my iPhone and it shows nothing. 

Is there a way to connect to the iPad when it's not in view mode?

Thanks,

Andree