Hp Laserjet Pro 400 Firmware Corrupt Ready 2 Download
Quirino Rico
Thanks for your help. I downloaded the firmware updater but there is no option for USB updating. I have the printer plugged into my Windows 10 machine but the updater will not see the printer. It will only see the previously installed driver for the printer but since the printer's firmware is corrupted it shows the printer as offline.
Don't expect too much help, I called the tech support number yesterday and was told that my serial number is not in their system (how convenient), so I'd have to dig up the receipt from purchase to get support.... Who keeps random receipts for a year? The amount of purchases I make in a year would require a filing cabinet. The problem is their firmware is jacked up and since we spent in some cases $500 to $1000 dollars on a printer and supplies, you'd think they'd just put a downloadable fix on the site, that we could download and install. You know, to stand behind their product an all.... Tech support on the phone 'says' they have a fix, they just want to you to pay them, then they mention that the fix isn't guaranteed. Well how do you know your 'fix' isn't the exact remedy I've already tried? You don't until you pay then find out it's nothing more than the basic trouble shooting we've already done. Here is why HP is having so many issues as a brand. You used to be able to purchase their goods and they lasted. Now they sell you a product and it turns out to be a lemon, and they have no interest in making thing right. I used to buy exclusively HP, now ....nope.
En el momeno que reinstalo y conecto la impresora mediante usb al computador no la reconoce. pero cuando reinstalo el CD que vino con la impresora cambiando la opcion por wifi si me deja intalar, en ese momento intento instalar firmware con las opciones que aparecen ahi. el proceso termina pero sigue apareciendo el mismo mensaje "firmware corrupt ready 2 download".
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