V-speed Speed Test
Fairy Dawdy
I just set up my new CM600 modem a few nights ago because my Orbi 2200 router was being unreliable. I bought the Orbi router has really helped cover my duplex apartment with good, reliable WiFi. I have the main router hub downstairs near our home office and the satellite upstairs near the living room. Part of the speed problems I've had were related to Spectrum internet service, which can't be blamed on the router.
However, one thing I noticed about the Orbi router is that the app includes a "Speed Test" service. After setting up the router, I was consistently told by the app on my phone (iPhone 8 Plus) that my download speeds were 200+ mbps, which was great and much better than my old internet speeds! My internet service plan from Spectrum is supposed to get me 200 mbps downloads. The Orbi app says their speed test is provided by Ookla, who also have their own speed test website and app on iphone. What I found out was that on my iPhone Orbi app, my download speeds were rated as 200+ mbps, but only 30-35 mbps on the separate Ookla speed test app (both are run from my phone). I checked the Speed Test website on my laptop in the same location and also got 30-35 mbps. This leads me to believe that Netgear may be using the Ookla Speed Test service, but they are manipulating the numbers on the app to make their router look faster and better as the numbers are inconsistent. On 3/26/2019 around 11:09 pm the Ookla Speed Test app measured a download speed of 39.5 mbps, whereas the Orbi Speed Test (powered by Ookla) measured 209.32 mbps download at 11:11 pm. You may notice that on 3/27/19 the Speed Test app screen shot (darker background) the speeds doubled, because that's after I upgraded by cable modem from an older Arris model to a Netgear CM600. However, strangely, the Orbi Speed Test app didn't measure much of a change in download speed after the modem upgrade.
The built in app with the orbi is hardwired into the orbi. So its going off a hardwired speed. I notice your screen shot is from a wireless device. The wireless device might be connected to teh 2.4ghz or if its on 5ghz might be having interference in your area. Try hardwiring in your laptop and testing the speeds that way. That'll give you an accurate measure of your speeds. Your results of that dictate the best way to troubleshoot this to be a connectio problem to a wireless issue.
That makes sense. I was hoping the Orbi app's speed test functionality would allow me to determine the best location for satellite routers by testing the speed from my wireless devices, but if it only tests the speed of the main router connected to my modem, then that doesn't seem to be the case and I would need to use a third-party solution. Thank you.
Speedtest is the app that the built in Orbi uses. You can use the same app on your phone for testing placment. Keeping in mind, you should run the test several times because Orbi will dynamically change 2.4-5ghz as needed for speed.
I tried updating everything, even setting the negotiation manually to 1GB and 2.5GB with full duplex, still nothing, won't go up faster than 100mb/s, I'm using a cat6e cable so that's not the issue, my other computers on the same LAN are at 600mb/s and even with the wi-fi on any phone I can get up to 250mb/s so it's clearly an issue with the Ethernet controller/HW.
Could you please provide me any solution to this issue?
I would hate to have to dissasemble my build and have to send back the motherboard just for the Ethernet card, as I do not plan to buy an extra PCIe Ethernet card just because I got some faulty Hardware...
To set your expectations, the end result may lead to us referring you to the Asus support team since the built-in ethernet controller on your system, has been customized by Asus: firmware customized, driver customized.
1. Based on the error that you received, you could be limited by the port on the router. Given that one computer via LAN is working okay, have you tried connecting it on the same port where that computer is connected to? Please also try the cable used on that machine if possible.
We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. We hope for your consideration and understanding on this one.
I can pickup where Nil0r left off as I just purchased an ASUS ROG Strix B550-A Gaming motherboard with the I225-V network card and I'm experiencing the same issues. I have tried the previous suggestions and still yielded the same results of 100Mbps being my throughput cap. Please advice.
Can anyone tell me WTF Intel is still selling garbage broken network adapters?? This problem has been going on for over a year and still after a myriad of issues this trash product is still being sold!!??? I just bought a new Asus TUF Z690 and now I experience trash download speeds, speedtest is fine but downloads from Nvidia or other places my X570 board Asus Hero board had ZERO issues this garbage network adapter downloads from 2mbyte to maybe10 MAX. Some downloads are fine others are not. THIS IS A TRASH PRODUCT since it's a problem that has been existing for a very long time, why are you keep selling customers trash??
Hi, MSI PRO Z690-A WIFI motherboard user here...
Same problem occurs on my brand new motherboard too. I've build 12900K and DDR5 system for office but I can't even connect office's LAN network... Capping adapter's speed to 100mbps Full Duplex from PROSet Adapter Configuration Utility with latest driver (1.0.2.14) is working but this speed is literally from 15 years early
Intel says ethernet controller can handle 2.5 Gbps but in realty we are getting 0.1 Gbps; it is just funny.
This problem has existed since the internet controller was released, and since it appears on different motherboards from different manufacturers with different chipsets, different configurations of computers connected to different routers with different cables, there must be a problem with the internet controller itself. Since different drivers haven't solved the problem for years, maybe there is a physical problem.
I managed to solve my problem by inserting an extra unnecessary switch. So, remembering that the computer was in an office environment, I first connected the LAN cable coming from the computer to an unnecessary switch to which no other device was connected, then to the general switch of the office, and then to the modem.
At first the problem was not solved, but after unplugging it again, we have been able to get full speed without any problems for 2 years. I have no idea why it solved the problem, but you know, if it works, it's not stupid.
I'm sure there's something wrong with this controller itself, but for some reason, it's surprising that the controller, which is so widely used on so many motherboards, doesn't receive proper support from Intel.
Have a nice life, man! cya.
I did run into this issue after installing the latest drivers, and suddenly I had max 100 Mb/s speeds, I fixed it by completely uninstalling the device and it's drivers (after uninstalling and restarting pc it worked automatically), however I installed drivers again but now not the latest one but second to latest and for now I don't see the issue in this driver. I did that because before all that I had a problem when from time to time I was having DNS errors that forced me to restart my network card to even load any website, and it stopped after downloading latest drivers, but this issue appeared hopefully it's also fixed with drivers I installed now and everything will work as should from beginning.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
Please download the System Support Utility from the link below, and attach a log file. This will allow us to check your Adapter details and would help us identify if this is an OEM or retail version of Intel Ethernet Adapters.
We'd like to follow up the SSU logs that we requested. Please also share the link of the website where you test the speed of your NIC. Kindly double check the established connection speed in the settings of your system: Network and Internet Settings; View your Network Properties and scroll down to Link speed (Receive/Transmit).
g. Press the Windows key + R, then type "%Temp%" (without the quotation marks) delete everything from that folder, then install our latest driver from the Download Center. You may also try the latest driver from ASUS.
Have done the same as thread creator, without luck. I have tried CAT 5, 5E and 6 cables, without any change. Two machines cannot get more than 100Mbps, whilst the two others can get and maintain 1.0 Gbps.
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