Acrobat Reader Dc Windows 7 64 Bits
Katja Gains
Hello for Windows 11 we need Adobe 64 bits. Adobe DC 32 bits is really slow, charge the pages really slowly, and regullary crash. I see a big difference with Adobe DC on windows 10, it was really beter.
Not saying titidb (or other users) isn't having a problem, but there has to be something in the hardware setup or software installation that is causing the problem. Knowing it isn't universal is an important issue when troubleshooting.
I have 64-bit Windows 10 with 32-bit Office 2016 installed. The 32-bit reader worked fine on this machine for years. But after an automatic upgrade to 64-bit reader, the PDF preview in Outlook no longer works, says there is no PDF previewer installed. Inspection of Outlook settings confirms no PDF previewer available. It seems the only solution is to revert to 32-bit reader, but I cannot find any way to do that. The installer uses the 64-bit version because the OS is 64-bits. Is there a way to force installation of the 32-bit reader on 64-bit Windows 10?
Would you mind sharing the build version of Win 10 you are using? If it is version 1909, please try to update the Windows to the latest build version (2004, 20H2 or 21H1) as described in the MS help page -us/windows/update-windows-10-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a and reboot the computer once and see if that works for you.
I have already spent some time trying every suggestion I could find online, and chatting to Adobe support. I even allowed one of them to share my desktop but after trying many things they could not find a solution and told me to revert to 32-bit reader. However they did not know how to do that (!) and recommended I try this forum.
I have inspected the registry and can see that Acrobat Reader is correctly setup as PDF previewer in 64-bit registry, but that is no use to 32-bit Outlook. A 32-bit application cannot use a 64-bit DLL. I should clarify that the 64-bit reader appears to be working fine in other regards, only the PDF Preview in Outlook is not working. But that is a real drag!
Regards,
Michael
Thank you for continuing to help me with this!
I had already found that article, and it did not help. The article predates the release of 64-bit Reader and refers to a similar but different problem with 32-bit Reader in 64-bit Windows 10. Nevertheless I reviewed the recommended steps.
In Step 3 I cannot enable PDF Preview Handler as suggested because it's not there.
In Step 4 the registry is already set exactly as described. But this entry is in WOW6432Node and pertains to the 32-bit Reader. The 64-bit Reader has setup the 64-bit registry entry as shown below. I presume that 64-bit Outlook would find this and work correctly.
I found the 64 bits version of Acrobat Reader DC (Windows 10) in English (offline installer), is the 64 bits version in Dutch also available? Or planned anytime soon?
Thx! I checked, but that would be the 'regular' online installer. I was wondering if there is a 'offline installer' version to be able to install in in a MASTER/GOLDEN image and use is on a Virtual Desktop,
I tried the 'enterprise'/'volume-distribution' URL-link which I received after applying the free licenses ( -reader/volume-distribution.html), but then I only see the English version and it isn't even a 64 bit version of Acrobat Reader DC. So I wonder if the Dutch (Enterprise/Ditribution) version exists in 64 bits.