Users Prompted To Download Run Open .ica File Instead Of Launching Connection

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Iberio Ralda

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Apr 20, 2024, 12:32:07 PM4/20/24

to wahampsporna

In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.

By default, the OS (Windows, Mac, Linux) should automatically set how to open ".ica" files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.

Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ("Web Browser" option) instead.

If you continue to encounter this behavior please review the steps outlined below.

On (1) I installed Citrix Workspace via Windows 10 Store. And tried to invoke a Citrix Desktop. This didn't work, instead it just downloaded an .ica file. Did the same on (2), same result. Then I uninstalled the Citrix Workspace from both (1) and (2) and afterwards installed it with the .msi installer from the citrix website. It turns out, that those versions are different (Windows 10 Apps runs in some kind of restricted sandbox that causes all sorts of trouble, when communicating from third party apps). Now it works as well for Citrix connections. Royal TS now invokes the Citrix Receiver application instead of downloading the .ica file.

users prompted to download run open .ica file instead of launching connection

Download Zip ✺ https://t.co/uNnDjJ5umW

We are accessing the VD's over a shared (max 50 users) 20 Mb connection (response time 156 millisec.). We don't have this problem when accessing the VD over the LAN and opening the same external Citrix connection.