Question # 1 of 20 ( Start time: 07:02:40 PM ) Total Marks: 1
Which of the following statement is defining "strategic planning"?
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It addresses the organization's basic mission or business, issuing broad statements of purpose or direction that have a long lead time
It looks specifically at resources, finances, and market conditions to determine ways to accomplish the overall plans of the organization
3 It involves managers in each unit of an organization who are responsible for achieving the unit's objectives within a specified period of time
It includes planning that has measurable targets, schedules, and timetables
Question # 2 of 20 ( Start time: 07:04:10 PM ) Total Marks: 1
The task environment of organizations consists of constituencies that have a direct impact on managers’ decisions and actions. The main constituencies are made up of customers, suppliers, competitors, and __________.
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Legislators
Pressure groups
3 Employees
Lawyers
Question # 3 of 20 ( Start time: 07:05:27 PM ) Total Marks: 1
Which of the following planning dominates managers’ planning efforts at lower levels of the organization?
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Strategic
Tactical
3 Operational
Functional
Question # 4 of 20 ( Start time: 07:06:46 PM ) Total Marks: 1
An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?
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Functional
Product
3 Customer
Geographic
Question # 5 of 20 ( Start time: 07:07:25 PM ) Total Marks: 1
Which of the following is NOT a process for motivating employees through management by objectives (MBO)?
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Managers set objectives for the employees
Managers develop action plans
3 Managers and employees periodically review the employee's performance
Managers make performance appraisals of employees
Question # 6 of 20 ( Start time: 07:08:43 PM ) Total Marks: 1
In describing the degree to which tasks in an organization are divided into separate jobs, managers use the term ___________.
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1 Work specialization
Departmentalization
Chain of command
Span of control
Question # 7 of 20 ( Start time: 07:09:37 PM ) Total Marks: 1
The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?
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Public expectation
2 Ethical obligation
Public image
Discouragement of government regulation
Question # 8 of 20 ( Start time: 07:10:13 PM ) Total Marks: 1
A manager who strives to ensure the activities of the organization's employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?
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1 Liaison
Disseminator
Figure head
Entrepreneur
Question # 9 of 20 ( Start time: 07:11:30 PM ) Total Marks: 1
Forecasting techniques fall into which of the following two categories?
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Fixed asset and human capital
Predictive and confirmatory
3 Quantitative and qualitative
Empirical and conceptual
Question # 10 of 20 ( Start time: 07:12:47 PM ) Total Marks: 1
The people who work directly on a job or task and have no responsibility for overseeing the work of others are called:
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First-line managers
Middle managers
3 Non managerial staff
Supervisors
Question # 11 of 20 ( Start time: 07:13:29 PM ) Total Marks: 1
In management, the development of mathematical models is called:
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Management science
2 Scientific management
Administrative management
Behavioral management
Question # 12 of 20 ( Start time: 07:14:00 PM ) Total Marks: 1
The degree to which jobs are standardized and guided by rules and procedures is called which of the following?
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Work specialization
Centralization
3 Decentralization
Formalization
Question # 13 of 20 ( Start time: 07:14:54 PM ) Total Marks: 1
According to Douglas McGregor, __________ represents a pessimistic, negative view of workers, who are considered irresponsible, resistant to change and lacking ambition.
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Theory Y
2 Theory X
Type A
Type B
Question # 14 of 20 ( Start time: 07:15:19 PM ) Total Marks: 1
There are many healthcare products manufacturers. XYZ Company manufactures only personal hygiene products. It markets such products deodorant, body powder, body creams, and exfoliates. Because it only stocks body care and personal hygiene products, it is using _____ strategy.
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Prospecting
Emergent
3 Focus
Cost leadership
Question # 15 of 20 ( Start time: 07:15:55 PM ) Total Marks: 1
Which stage of strategic management process determines; “What the strategy is”?
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1 Formulation stage
Implementation stage
Execution stage
Evaluation stage
Question # 16 of 20 ( Start time: 07:16:34 PM ) Total Marks: 1
LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?
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1 Liaison
Leader
Disseminator
Spokesperson
Question # 17 of 20 ( Start time: 07:17:15 PM ) Total Marks: 1
Which of the following BEST describes informal planning?
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1 Performed at the lowest organizational level
General and lacks continuity
Developed in informal meetings at a resort
Specific and is developed by the middle managers
Question # 18 of 20 ( Start time: 07:18:31 PM ) Total Marks: 1
At ABC company, jobs are specialized and grouped according to business functions and skills they require: production, marketing, R&D, human resources, and finance. This organization can be described as a __________ organization.
Select correct option:
1 Functional
Matrix
Product
Customer
Question # 19 of 20 ( Start time: 07:19:50 PM ) Total Marks: 1
To run organization efficiently an organization need engineering skills as well as managerial skills. This idea was given by:
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Robert Owen
Charles Babbage
Henry Towne
4 W. Edwards Deming
Question # 20 of 20 ( Start time: 07:20:38 PM ) Total Marks: 1
The determination of alternative courses of action to be taken if an intended plan is unexpectedly disrupted or rendered inappropriate is called:
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Contingency planning
Long term planning
Directional planning
Specific planning