NComputing India
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to NComputing vSpace Vaidya
This is the known issue in L300 which shipped with firmware 1.2.8
If the customer has no physical link light, or no working DHCP, or has
modified the L300 network settings so that the network can’t function
- then the “one moment please” screen won’t go away.
Solution:
a) Customer need to have one DHCP Server.
b) Boot the L300 unit on DHCP network and then upgrade the firmware
with latest version 1.3.5 from the vSpace host machine.
In case if the end customer does not have any DHCP Server then, the
partner need take the device to upgrade the units and then send it to
end customer.