X and L series NComputing Administrative Console password reset

[NComputing India]

Issue:

You do not have the correct password to access your NComputing/vSpace
Administrative Console.



Resolution:

In order to reset the password for the NComputing Administrative
Console, you will need to re-install the software and reset the
password through the installer. To do this, complete the following:




Launch your NComputing software installer

1.The installer will request a password, type anything.
2.The installer will inform you that the password is wrong, select OK.
3.You will then be asked if you forgot your password, select Yes.
4.You will be prompted to restart your installer, select OK.
5.Your password is not reset; you may Cancel the installation and
access your administrative console.
To obtain the latest version of the vSpace software, Visit our
download center here: Link to Download Center

For the X300 please contact NComputing Technical support.