Mac Issue - No preview, corner tabs, or source video showing up

[Allan Carver]

Hi,

I've been reading the forums and trying different things that I've found, but nothing is working. I just installed VPT 7, watched/read the tutorials, and can't get the preview corner tabs to show up. Also, the source video doesn't show up. Here is the info from the log:

Lobjects for Max ) 2004 Peter Elsea and Regents of the University of California.
Jitter initialized
CNMAT Externals v1.0-90-g9c273fc, compiled Tue Nov 12 10:20:16 PST 2013
OSC-route by Matt Wright, Michael Zbyszynski.
Copyright (c) 1999,2000-08,13 Regents of the University of California.  All rights reserved.
udpreceiver: binding to port 6660
New Server
Attach OB3D
Create Texture
Setup Texture
udpreceiver: binding to port 6666
text: can't find file cuelist.txt
udpreceiver: binding to port 6661
strippath: doesn't understand "int"
strippath: doesn't understand "int"
OSC-route: invalid message pattern corner_radius does not begin with /
OSC-route: invalid message pattern corner_radius does not begin with /
path: Macintosh HD:/private/var/folders/yc/1mqb5wl5649_jdm96z208lcm0000gq/T/AppTranslocation/A87BDA03-F446-4765-9C1D-91BCEE1CAD4D/d/
text: can't find file Macintosh HD:/private/var/folders/yc/1mqb5wl5649_jdm96z208lcm0000gq/T/AppTranslocation/A87BDA03-F446-4765-9C1D-91BCEE1CAD4D/d/projectpath.txt

I have the latest quicktime installed. OpenGL is already part of the Mac system, so I can't find any issue there. The app is in the correct folder with the projectpath.txt file. Any thoughts?

Thanks,

A

[hc]

Are you sure VPT is in the right place? From the path it seems to be somewhere very strange:
path: Macintosh HD:/private/var/folders/yc/

1mqb5wl5649_jdm96z208lcm0000gq/T/AppTranslocation/A87BDA03-F446-4765-9C1D-91BCEE1CAD4D/d/

[Allan Carver]

I've been digging around my system, and that folder is a temp folder that VPT creates when opening. I tried to manually put the projectpath.txt file into the folder but it won't go. The path to the folder is not restricted, so I'm not sure why the file isn't being placed in there when opening. I'm going to try to track down another Mac and compare installations. FYI, I tried placing the whole VPT folder into the Applications folder, the desktop, and other folders. No luck. If you have any other ideas, please send them along. It looks like a wicked program and I really want to try use on projects. If you're as mystified as I am, then I'll pass along any solutions I can find. Thanks for the quick response.

A

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[hc]

so what actually happens if you try to put the VPT folder on your desktop? I suspect there must be a file permission issue on your system.

On Monday, October 3, 2016 at 3:11:00 PM UTC+2, Allan Carver wrote:

I've been digging around my system, and that folder is a temp folder that VPT creates when opening. I tried to manually put the projectpath.txt file into the folder but it won't go. The path to the folder is not restricted, so I'm not sure why the file isn't being placed in there when opening. I'm going to try to track down another Mac and compare installations. FYI, I tried placing the whole VPT folder into the Applications folder, the desktop, and other folders. No luck. If you have any other ideas, please send them along. It looks like a wicked program and I really want to try use on projects. If you're as mystified as I am, then I'll pass along any solutions I can find. Thanks for the quick response.

A

[Allan Carver]

Tried it on the desktop. Same issue. I'm running Sierra, which is a recent upgrade. I'm thinking it may be related to that. Ever since I upgraded, I'm getting asked for my password to do very simple things like creating a new folder. I'm going to explore this avenue and see if that's the culprit.

A

[hc]

that is a typical sign of file permission problems. I had that recently on an external hard drive.

On Tuesday, October 4, 2016 at 2:24:35 AM UTC+2, Allan Carver wrote:

Tried it on the desktop. Same issue. I'm running Sierra, which is a recent upgrade. I'm thinking it may be related to that. Ever since I upgraded, I'm getting asked for my password to do very simple things like creating a new folder. I'm going to explore this avenue and see if that's the culprit.

A

[mark wheeler]

Hi have you had any luck yet? I'm experiencing the same issue. I can get a video source list to load by dragging the folder onto the dropdown, but still don't get any preview corners, nor can I create meshes or masks 

[Allan Carver]

I figured it out. I thought it was a file permission issue, because I had to reinstall the OS on my computer and had info migration/file permission problems. It turns out, all I had to do was open VPT7 and save the project file inside the same folder as the app and the projectpath file. Initially, I didn't think to even do that step, because none of the tutorials mentioned it. And maybe, most people don't need to, but my computer likes me to save projects before I get too far into them. Hope this helps.

A

[hc]

Glad you figured it out.
From the manual:
"It is very important that the projectpath file stays in the same folder as the VPT application as this file tells VPT which projectfolder to use.
If you open this text document you will see a single line of text.
The name inside the quotes is the name of the current projectfolder. The 0 indicates that the folder is in the same folder as the VPT application.
If you for some reason want to have the projectfolder somewhere else you need to specify the whole filepath and change the number to 1."

[Allan Carver]

Cool. Thanks. The file name I needed to save was gui.json. Once that was in the folder with the project path file, all was good.

Thanks again.

A

--

[Allan Carver]

I had tried the folder in numerous location other than dowloads, but the only thing that worked was saving the "gui" file and opening that.

A

On Tue, Nov 8, 2016 at 1:52 PM, Cy Ok <cyi...@gmail.com> wrote:

I had the exactly same issue and figured it out. I don't think saving project files solved your issue.

If you use OSX Sierra and run VPT7 under your 'Downloads' directory, it won't recognize the 'projectpath.txt' file because of Sierra's new feature called "Gatekeeper Path Randomization" 

https://github.com/potionfactory/LetsMove/issues/56

You should drag your vpt7_osx folder to different directory(Application or any directory but Downloads) after you extract the zip file. Copy and paste(command+c and command+x) won't work. 

Allan I think you have dragged your 'vpt7_osx' folder to other directory form download folder at some point and it solved the problem.

Hope it helps the others who are having the same issue.

C.Y

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[Allan Carver]

Save the "gui" file in the VPT folder. Close the program and double click the gui file to open. Try that.

A

On Sun, Nov 13, 2016 at 11:20 AM, Jeroen Ruarus <jero...@gmail.com> wrote:

Hi,

I have the same problem. So I have the app (and all the other parts from the installation) in the application folder en saved the guy.json there too, but nothing is working. What am I doing wrong?

Thanks,

Jeroen

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[cubix53]

i've been following this in the hope that i could fix with out bothering anyone but seems what ever i do i can't resolve myself so hopefully someone can help. This is my first ever post so here goes.

I have very similar  issues that were described here.

I never used mapping software before but wanted to try it out as it looks amazing.

so i down loaded the program to my MacBook air i7 should be able to run it would of thought.

Moved the downloaded vpt7 folder to my applications folder and clicked it to open.

quicktime x is installed

I''ve managed to get the preview and output corners on so thats fine.

but when i try to select a source it only has a small font saying default in the top corner and won't let me select it.

I did however drag a jpeg over the top and it showed the name of the file in the box but greyed out strangely.

from reading the treads here i'm also not able to save the project as it is greyed out so can't even select it.

any suggestions would be greatly appreciated

regards Brent.  

i've looked around the forum for the last two days if this has already been sorted somewhere else could you please redirect me i did check but could not find other than this post.

On Monday, October 3, 2016 at 4:09:12 AM UTC+1, Allan Carver wrote:

[cubix53]

Small update save anyone answering just managed to get up and working by moving the gui file into main folder (unable to save thou) only mice! like what was in previous post but save still greyed out so still need to work out how to save projects.

[David]

Hello Brent,

I am using windows, so my reply is maybe not useful.

In windows there is no "save" button at all.

The source presets (sets of sources to be loaded) are saved by shift clicking the little circles at the top right of the gui..... and recalled by clicking them again.

The manipulation.... corners, all the stuff at the bottom left etc...... are stored as presets (top left) that can be applied to any source preset that can be recalled.  They also load the source preset that was active when they were stored..... and run them if that was how they were set up.

As I said above..... that might not help in your case?

David.

[RJ Latherow]

Yikes! I have a mac running 10.10, and I'm getting the no preview/handles/source video problem.  I downloaded a fresh zip, cleared out Application Support/VPT7, and moved the VPT folder to applications. 

Starting with the gui.json in the app root, per the fix in this thread:

patcher file gui.json missing patcher!

Jitter initialized

udpreceiver: binding to port 6660

New Server

Attach OB3D

Create Texture

Setup Texture

serial: bsd_path: /dev/cu.HV800-SerialPort

udpreceiver: binding to port 6666

text: can't find file cuelist.txt

udpreceiver: binding to port 6661

send: doesn't understand "int"

reg_object_pmap: doesn't understand "int"

path: HardDrive:/Applications/vpt7_osx/ 

maskpath: HardDrive:/Applications/vpt7_osx/defaultproject/mask/ 

projectpath: HardDrive:/Applications/vpt7_osx/defaultproject/ 

videopath: HardDrive:/Applications/vpt7_osx/defaultproject/video/ 

presetspath: HardDrive:/Applications/vpt7_osx/defaultproject/presets/ 

screenratio: 0.750000

autostart: off 1

sourceincgate: 1

strippath: doesn't understand "int"

strippath: doesn't understand "int"

strippath: doesn't understand "int"

If i start it using the VPT7 app, then the gui.json error is removed, but all else is the same.  Putting a copy of cuelist.txt in the app root will get rid of that error.  Presets only save a little bit - no layers or sources, but the source list is populated.  

Going through the tutorials and matching settings, I get no handles in the preview and output windows, and no source video.

Anyone have any ideas?

-rj

[Claire Feinberg]

Hi RJ. Did you resolve this by any chance? I did the exact same thing and am still having problems with it. 

Thanks!

[RJ Latherow]

I have not!  I haven't given up, but at this point I am dead in the water on my mac.

-rj

[hc]

Hi,
I have been looking into this issue. Cy Ok was partially right about this relating to a new security measure by Apple, but it is actually even worse. Apple now moves all apps not signed by an an official apple developer to a read only disk at a randomised location on your harddrive.
You can read about it here:
https://9to5mac.com/2016/06/15/macos-sierra-gatekeeper-changes/

It doesn´t help though to just move VPT outside the downloads or Application folder, it is still at this randomised location.
The only way I have been able to get VPT7 to work on Sierra is to follow Allan´s advice: Open VPT, close it, save GUI.json in the same folder as the VPT app and the projectpath is (not in the project folder where it normally would be). Then instead of clicking on VPT to open the program you need to either double click on the GUI file, or to make sure you open it with VPT7 right click and choose "open with" and find VPT7.

or you can get rid of the gatekeeper by disabling it completely, at your own risk.
sudo spctl --master-disable

I find this very frustrating and not very encouraging for independent developers.

hc

[Ed Pisari]

Hey,

I seem to be having the same issue as others in regards to the source videos not showing up. I have tried saving the GUI.json file in the same folder as the VPT app and project path but still have the issue. I have also made sure that the Project path is directed to the correct file. I posted a screen shot below. Any help or advice would be greatly appreciated. Thank you.

[R.J. Latherow]

I wish I could help - every once in awhile I'll try again, but I'm still getting nowhere myself.  My only advice is to try every other suggestion in this thread :)

-rj

--

[hc]

did you try the vpt7 2017 beta available on the forum? The problem you describe has been covered many times and is related to Apple´s file protection.

[R.J. Latherow]

While I had tried all the Apple file protection fixes, nothing had any effect - but the 2017 beta works!  Woohooo!

-rj