VPT8 Crashes before fully opening

164 views
Skip to first unread message

mhgrabow

unread,
Oct 13, 2020, 8:43:39 AM10/13/20
to VPT forum
I installed VPT8 on a newly imaged Win 10 (64 bit) machine.  The software begins to open with the two black windows then they both go away.  The Windows event viewe shows this error:

Faulting application name: vpt8.exe, version: 7.3.5.45692, time stamp: 0x5aa04e52
Faulting module name: imp.artnet.node.mxe64, version: 0.0.0.0, time stamp: 0x55ca15e4
Exception code: 0xc000001d
Fault offset: 0x000000000000ca16
Faulting process id: 0x1c70
Faulting application start time: 0x01d6a15a95de6e2e
Faulting application path: C:\Users\mgrab\Desktop\vpt8\vpt8.exe
Faulting module path: C:\Users\mgrab\AppData\Local\Temp\vpt864\imp.artnet.node.mxe64
Report Id: f1cf0799-6ade-4753-8f3a-a5f3226d7021
Faulting package full name: 
Faulting package-relative application ID: 

I turned all the fire wall and even tried running as an administrator .

I am looking for suggestions.

mhgrabow

unread,
Oct 13, 2020, 8:58:09 AM10/13/20
to VPT forum
I turned off windows Defender firewall and ran the file as an administrator again.  Same issue but this is what I now get in event viewer:


Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Max (64-bit) because of this error.

Program: Max (64-bit)
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

mhgrabow

unread,
Oct 13, 2020, 9:34:49 AM10/13/20
to VPT forum
Added Quicktime.  No change

mhgrabow

unread,
Oct 13, 2020, 10:27:15 AM10/13/20
to VPT forum
I downloaded VPT7 and it functions except the video sources are jittery.  After testing VPT7 I went and launched VPT8 but it still crashed before the interface loads. 
Reply all
Reply to author
Forward
0 new messages