Information content versus conversation content

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Richard Veryard

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Dec 9, 2009, 10:28:07 PM12/9/09
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Adrian Chan writes:

"Conversational content may look like information. But when it is the
product of mediated conversation, content conceals dynamics and
relationships: social forces that are by their nature implicit and
tacit."

http://www.readwriteweb.com/archives/getting_more_from_conversation_real_time_challenge.php

Thoughts?
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