Sorry to hear Storyline is being sluggish. Parallels is a supported environment, so that definitely shouldn't happen. Our team uses the same set up (Mac + Parallels) and everything is running smoothly here.
Have a look at these tips, and let me know if adjusting your settings to those recommendations makes a difference. If not, reach out to our Support Engineers here. They'll work with you one on one to get this straightened out!
Hey, Joe, I can confirm that I have been experiencing the same issue in the last few weeks. It's almost like using a 10 year old computer. I click on an object in it takes 2 seconds before it registers. I also checked on my wife's computer running parallels and it's the same. Something is wrong.
I'm glad I'm not the only one. I actually ditched Parallels several days ago and drug out an ancient Windows 7 laptop. It actually works faster. I may end up just buying a newer Windows laptop solely for Storyline since I can't get it to work fast enough on my Mac.
SL3 - mouse becomes unresponsive, drop down panels slow to appear, selecting items on screen hit and miss, mouse responses very hesitant, delays in moving content around screen, undoes do not seem to work. Followed guidance and applied settings, no difference - in fact increased graphics (2gb) memory and ram (8gb)
Add my name to the list of people experiencing extremely slow lag times when using Storyline 360 on Mac via Parallels. It definitely seems to be an issue caused by high-res jpg graphics. Whenever I'm using PNG's it seems to work much better.
Hi folks, investing one today, its the first time I have see something like this. I was pasting text from powerpoint into a Feedback dialogue - nothing happened so I closed the box and this happened...any thoughts
Hi Las. When you copied the text from PowerPoint, did you make sure to highlight only the text and not the actual text box? Copying an object from PowerPoint will likely paste it as an image in Storyline, and if you try to paste the image into a feedback box on Form view, you might see some odd behavior.
Only the text was selected. It seems to be a theme for me at the moment with Storyline 3 and parallels. Have been using this setup for a number of years now and this the worst experience I have had with the tool.
I have had a remote session with parallels support who reviewed my parallels installation and and after a one or two tweaks said the application works as it should. Their response that no other application is having this problem, so I would need to come back to you guys.
Not one for wanting to give up, I managed to source a "no longer" supported app for windows 10 'clipboard viewer' I found that there was some increase I performance if I cleared the clipboard (attached screenshot) every once in a while - saved me having to restart.
I think my next project is to look at graphics drivers and if they are up to date (windows). One of the bigger issues is the screen redraw/refresh within the application (storyline) and delay or miss hits on objects i.e. click one item and move which is ignored and picks up another item, response time when this happens varies from between 2 and 5 seconds. Clicking menu items or double clicking text boxes renders strange results or no response.
Hi Las. I'm sorry this has been such a struggle for you. I see that you opened a case with our support team, and that was exactly the move I would have suggested next. I connected this discussion to that case so they have a fuller history of your troubleshooting. I'm going to follow in the case as well and just make sure you get the help you need!
Hi Las. Just checking in with you. I see that Renato sent you some steps for doing a more complete reinstallation of Storyline 3. Hoping you're making out ok -- please feel free to reply back to Renato with any changes since completing those steps.
I have done ALL the optimisations, turned off coherence and folder sharing, run locally on the C drive. It is like using a 486 in the nineties. The project is tiny (less than 1mb) with only vector graphics from inside storyline. No images.
Copy and pasting/dragging/adding states/switching between timeline and state view. Everything takes 2-3 seconds, often disappearing. Or I click and it's moved or gone. Are there any workable ways around this?
Unfortunately as I finished this work for the then client. I then to went to my next client who wasn't as forgiving (or patient), I lost the contract had to ditch part way through. Their expectations were a lot higher and I really couldnt meet them on that occasion.
I think because of the inconsistencies I was suffering platform wise, I have had to revert to another tool to get me by for the time being, as the risk vs reward of buying new equipment was not something I could invest in at the time.
The western Sierra Nevada metamorphic belt was subjected to several episodes of tectonism and metamorphism (Clark, 1960a, 1964; Baird, 1962; Bateman and others, 1963; Bateman and Wahrhaftig, 1966; Evernden and Kistler, 1970; Bateman and Clark, 1974; Schweickert and Cowan, 1975; Duffield and Sharp, 1975). The Foothills fault system (Clark, 1960b), which approximately parallels the regional strike of the metamorphic rocks, divides the metamorphic belt into a series of elongate structural blocks. The western Sierra Nevada metamorphic belt is intruded throughout its entire length by granitic, gabbroic, and ultramafic plutonic rocks. Ultramfic rock, which is largely serpentinized, occurs as conformable lenticular bodies which commonly coincide with major fault zones. Granitic rock which locally intrudes the ultramafic rock was emplaced mainly during the Inyo Mountains (180 to 160 m.y.) or Yosemite (148 to 132 m.y.) intrusive epochs (Evernden and Kistler, 1970). Gabbroic rock which occupies much less areal extent than either the granitic or ultramafic plutonic rocks has been genetically related to both the granitic and ultramafic rocks as well as to the enclosing metavolcanic rock (Durrell, 1940; Hietanen, 1951, 1976; Compton, 1955; Eric and others, 1955; Bateman and others, 1963; Clark, 1964; Putnam and Alfors, 1969; Olmsted, 1971). The purpose of this study is to investigate the structure, petrology, mineralogy, and chemistry of one of the largest gabbroic plutons in the western Sierra Nevada metamorphic belt, the Pine Hill intrusive complex. The origin and emplacement of this intrusion in relation to the evolution of the western metamorphic belt is also discussed.
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