VoIP.ms Console limited usability after Legacy Subscription Update

[Walt Mager]

I received a screen showing I was eligible for the Legacy Subscription. I had been using the app in preview all through January wuth no issues. I followed the instructions to use the release version as a legacy user. I was taken to the Google Play Store and I cancelled the subsription as directed. After that, I seemed to be locked into the free version with limited functionality and no way to updrade to a subscriptopn. I could find nothing in the app of on the Play Store that would let me aquire a subscription. I have tried everytjing I could think of to get full fuctionality back, but no luck. I cleared cache, storage, uninstalled, rebooted, reinstalled and nothing changed. I am getting the same result on multiple devices. The Call Log only shows a few days, Call recordings is in a continuous spinning circle, and no other premium features work.

Any help would be most appeciated, the app itself is a masterpiece and I really want to be using it again.

Many Thanks]

[Steve Punter]

That's very strange. I assume you have tried launching the program again from scratch, meaning you actually kill the copy that's running and then launch from the ground up. Could you please send a screen capture showing the menu on the main screen. I am curious to see which items are showing and which ones aren't. 

Also, and I suggest you do this in a private message to me rather than here on the group, could you send me the email address that your Google account is signed into so that I can check my subscription information and see if there's anything weird going on.

I do want to fix this problem, even though no one else seems to have encountered it.

Steve Punter

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