Hi Ashwin,
I work for VMware Support. :)
We do not provide support for the VMware View Open Client through
VMware GSS. You may find assistance for your problem here if you ask
though.
VMware GSS does provide support for the Linux client that is used by
our third party vendors on their thin clients though so if you have
one of those clients and are having an issue, check our HCL for the
client. You will see a column that says either Vendor or VMware.
Vendor means that the vendor will provide support for the client.
VMware means that VMware GSS will provide support.
I hope this helps!
-Mike