desktop has unexpectedly disconnected - rdesktop issues

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ac

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Apr 5, 2012, 10:53:29 AM4/5/12
to vmware-view...@googlegroups.com
To start off - I've spent many hours scouring Google posts and this group trying to find an answer.... no cigar so far.

I am on ArchLinux 64-bit with everything up-to-date
I have the latest rdesktop version installed (1.7.1). 

I logged in to my system (no SSL), username/password was accepted and I selected the desktop to log in. However, as soon as it tried bringing up the actual desktop it threw up a "desktop has unexpectedly disconnected" error. It didn't crash the View client, but it brought it won't let me actually bring up the remote desktop.

It appears rdesktop is choking on something. See below for my log (xxxxxxx=redeacted private details)

Any suggestions? 




Apr 05 07:45:14.131: vmware-view| Log for VMware View Open Client pid=28064 version=4.5.0 build-297975 build=build-297975 option=Release
Apr 05 07:45:14.131: vmware-view| Host codepage=ANSI_X3.4-1968 encoding=ASCII
Apr 05 07:45:14.131: vmware-view| Using locale directory /usr/share/locale
Apr 05 07:45:14.133: vmware-view| Command line: vmware-view
Apr 05 07:45:14.133: vmware-view| Using gtk+ version 2.24.10
Apr 05 07:45:14.140: vmware-view| Using KWin window manager
Apr 05 07:45:16.168: vmware-view| Busy: Initializing connection...
Apr 05 07:45:16.168: vmware-view| Initializing connection to broker xxxxxxxxxxxx
Apr 05 07:45:17.048: vmware-view| Auth Info: Name: disclaimer, result: ok
Apr 05 07:45:17.543: vmware-view| Busy: Accepting disclaimer...
Apr 05 07:45:18.361: vmware-view| Auth Info: Name: windows-password, result: partial
Apr 05 07:45:18.365: vmware-view| Not executed: tunnel-connection; skipping callbacks.
Apr 05 07:45:18.365: vmware-view| Not executed: desktops; skipping callbacks.
Apr 05 07:45:21.260: vmware-view| Busy: Logging in...
Apr 05 07:45:22.212: vmware-view| Auth Info: Name: , result: ok
Apr 05 07:45:22.212: vmware-view| Executing secure HTTP tunnel: /usr/bin/vmware-view-tunnel
Apr 05 07:45:22.212: vmware-view| Starting child: /usr/bin/vmware-view-tunnel 'xxxxxxxxxxxx'
Apr 05 07:45:22.213: vmware-view| Number of monitors on this screen is 1.
Apr 05 07:45:22.213: vmware-view| Current window manager supports _NET_WM_FULLSCREEN_MONITORS message.
Apr 05 07:45:22.460: vmware-view| vmware-view-tunnel(28067): TUNNEL READY
Apr 05 07:45:22.903: vmware-view| Transitioning: Connecting to the desktop...
Apr 05 07:45:23.819: vmware-view| Desktop connect successful.  Starting desktop using RDP...
Apr 05 07:45:23.819: vmware-view| Transitioning: Connecting to the desktop...
Apr 05 07:45:23.821: vmware-view| Connecting to desktop with total geometry 960x600.
Apr 05 07:45:23.821: vmware-view| Starting usb redirection to '127.0.0.1:39750' with ticket 'd3ce0f57-88ae-4ac2-aab9-28b61edb5c2b'.
Apr 05 07:45:23.821: vmware-view| Relative or system path /usr/bin/vmware-view-usb does not exist.
Apr 05 07:45:23.821: vmware-view| /usr/bin/vmware-view-usb was not found; disabling USB redirection.
Apr 05 07:45:23.821: vmware-view| Connecting to desktop CN=xxxxxxxxx-W7-Floating,OU=Applications,DC=vdi,DC=vmware,DC=int: RDP://xxxx...@127.0.0.1:52982
Apr 05 07:45:23.821: vmware-view| Starting child: rdesktop '-z' '-K' '-g' '960x600' '-X' '81789276' '-u' 'xxxxxxx' '-d' 'xxxxxxx' '-p' '-' '-a' '24' '-r' 'sound:local' '-r'$
Apr 05 07:45:23.823: vmware-view| rdesktop(28070): WARNING: Unknown -r argument
Apr 05 07:45:23.823: vmware-view| rdesktop(28070):
Apr 05 07:45:23.823: vmware-view| rdesktop(28070):      Possible arguments are: comport, disk, lptport, printer, sound, clipboard, scard
Apr 05 07:45:23.945: vmware-view| vmware-view-tunnel(28067): Tunnel requested socket channel close (chanID: 1)
Apr 05 07:45:23.945: vmware-view| rdesktop(28070): ERROR: Connection closed
Apr 05 07:45:23.945: vmware-view| rdesktop(28070) died.
Apr 05 07:45:23.945: vmware-view| rdesktop(28070) exited with status: 76
Apr 05 07:45:23.945: vmware-view| Cancelling 0 broker XML requests.
Apr 05 07:45:26.020: vmware-view| User cancelled.
Apr 05 07:45:26.020: vmware-view| Busy: Loading desktops...
Apr 05 07:45:26.020: vmware-view| Number of monitors on this screen is 1.
Apr 05 07:45:26.020: vmware-view| Current window manager supports _NET_WM_FULLSCREEN_MONITORS message.
Apr 05 07:45:27.232: vmware-view| Cancelling 0 broker XML requests.
Apr 05 07:45:27.232: vmware-view| vmware-view-tunnel(28067) exited due to signal 15.

Mike Barnett

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Apr 28, 2012, 10:21:40 PM4/28/12
to vmware-view-open-client
It's been a while since you posted this but after a quick look it
looks like the rdesktop version you're using doesn't support the -r
option that our code is attempting to call. You may have to see if you
have get a version of rdesktop that does support this or modify the
code to not call the -r option listed in the command line of this log
line:

Apr 05 07:45:23.821: vmware-view| Starting child: rdesktop '-z' '-K' '-
g'
'960x600' '-X' '81789276' '-u' 'xxxxxxx' '-d' 'xxxxxxx' '-p' '-' '-a'
'24'
'-r' 'sound:local' '-r'$

Regards,

Mike
> RDP://xxxxxx...@127.0.0.1:52982

ac

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Apr 30, 2012, 1:23:55 AM4/30/12
to vmware-view...@googlegroups.com
If vmware-view-open-client is trying to use the -r option and the *very latest* rdesktop version does not support it, this would seem to be a bug to me.

The only way to get rdesktop to accept the -r option is edit the open-client code, or downgrade to prior version of rdesktop.

It seems to me this is a bug in open client, as it needs to be updated to remove the -r flag to ensure compatibility with the latest version of rdesktop.

Mike Barnett

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May 1, 2012, 10:50:28 PM5/1/12
to vmware-view-open-client
I installed ArchLinux in a VM and installed rdesktop on it. When I run
rdesktop at the command line I can see that it does, in fact, support
the -r argument. Looking again at the command that is being run in the
log you posted there could be another -r option being sent that may be
causing the error to be thrown.

Unfortunately I'm not sure that this project is being actively being
developed anymore since the latest version of the open client is 4.5
and the current release of View is 5.0.1.

I will look into this and see what I can find out.

Regards,

Mike

ac

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May 9, 2012, 5:50:47 PM5/9/12
to vmware-view...@googlegroups.com
Thank you Mike! If you need me to post any other logs go ahead and let me know.

ac

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Jun 11, 2012, 5:14:17 PM6/11/12
to vmware-view...@googlegroups.com
Did you ever come up with a solution?

Angie

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Sep 30, 2012, 10:12:44 PM9/30/12
to vmware-view...@googlegroups.com
I too am having similar issues with the 64 bit version of the View Client (versions 5.01 and 5.10). 
 
I have uninstalled/reinstalled/rebooted many times....to no avail.   The application does not appear in the task manager after launching.the app.  
 
Any ideas?
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