problems with VIVO 1.15.0 installation

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Yohannis Marti

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Sep 26, 2024, 8:29:39 AM9/26/24

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Hello. I have updated our VIVO installation from version 1.14 to version 1.15.

After updating to version 15 we checked and the profiles and information that we had before are not found.
We checked the logs and no error appears. We were also unable to log in with the administration user and password in the portal.

Given this error, we tried to install version 15 on another server. We get an error when trying to log in to the portal using the administration user. Only the portal displays the message: Please enter your email address.
In this new installation, no errors are recorded in the logs and the database does not save data.

Could you help us please?

dragan.ivanovic-CTR

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Sep 27, 2024, 8:37:17 AM9/27/24

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Hi,

Are you trying to upgrade VIVO by using the VIVO docker image? If it is the case there might be an issue with authorization policies which you can fix by following instructions at https://github.com/vivo-project/VIVO/issues/3997#issuecomment-2378597399

Regards,

Dragan Ivanovic

On Thursday, September 26, 2024 at 2:29:39 PM UTC+2

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