Position - Amazon Connect Engineer
Location - TX
1Technical interview & InPerson interview in Texas
Job Description:
Years of Experience Required: 5 years
Top 4 Mandatory Skills and Experience:
1. Python
2. GenAI & LLM Engineering
3. Contact Center Platform
4. Integration with platforms such as Amazon Connect
Programming & Architecture
· Python
GenAI & LLM Engineering
· Hands on development of GenAI / LLM powered applications
· Prompt engineering, structured outputs, tool/function calling Agentic frameworks (LangChain, LangGraph, LangSmith)
· Retrieval Augmented Generation (RAG) and vector search
· Vector databases & embeddings (Azure)
· LLM evaluation, latency optimization, cost management, hallucination mitigation
· AI governance, PII handling, security, and enterprise compliance
Describe a great candidate that you are looking for and what skills and experience they will have:
Ideal Candidate Profile – Senior GenAI & Contact Center Platform Engineer
We are seeking a highly skilled, forward thinking engineer who brings deep expertise across GenAI, cloud-native architecture, and contact center platforms, combined with the ability to thrive in a globally distributed, high-performing team spanning Hyderabad and DFW.