No idea. I'll have to try to reproduce it on my local machine.
DRC
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I have installed Tecplot 360 with an evaluation license. Please specify the exact steps needed to reproduce the issue using one of the Tecplot examples.
DRC
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Please clarify how this is supposed to
work. 'module load' is not a valid Bash command.
==========
> vglrun ./Tec360_FlowViz_batch.sh
./Tec360_FlowViz_batch.sh: line 3: module: command not found
Tecplot 2021.2.1.9698 - 21:07:35 Feb 3 2022
[linux64-centos6.10]
Color maps directory :
/usr/local/tecplot/360ex_2021r2/colormaps
Configuration File :
/usr/local/tecplot/360ex_2021r2/tecplot.cfg
Process Temp Dir : /usr/tmp/tecplot_drc/tpaqmYUE0
Tecplot internal font file:
/usr/local/tecplot/360ex_2021r2/tecplot.fnt
LaTeX Configuration File:
/usr/local/tecplot/360ex_2021r2/tecplot_latex.mcr
Your license expires at the end of 26-Mar-2022.
Update your license, or contact sup...@tecplot.com for help.
Tecplot executable :
/usr/local/tecplot/360ex_2021r2/bin/tec360-bin
Tecplot Home Directory : /usr/local/tecplot/360ex_2021r2
QuickMacro File :
/usr/local/tecplot/360ex_2021r2/tecplot.mcr
Addon Startup File :
/usr/local/tecplot/360ex_2021r2/tecplot.add
AddOn Loaded : Tecplot Subzone Data Loader
AddOn Loaded : SZL Remote Loader
AddOn Loaded : CFD Analyzer
AddOn Loaded : CGNS Loader
AddOn Loaded : DEM Loader
AddOn Loaded : DXF Loader
AddOn Loaded : EnSight Loader
AddOn Loaded : FLOW-3D Loader
AddOn Loaded : Fluent Common Fluid Files Loader
AddOn Loaded : Fluent Data Loader
AddOn Loaded : General Text Loader
AddOn Loaded : HDF Loader
AddOn Loaded : PLOT3D Loader
AddOn Loaded : PLY Polygon File Loader
AddOn Loaded : Text Spreadsheet Loader
AddOn Loaded : Kiva Loader
AddOn Loaded : Finite Element Analysis Loader
AddOn Loaded : Write Data as Text
AddOn Loaded : VTK Data Loader
AddOn Loaded : FVCOM netCDF Loader
AddOn Loaded : CONVERGE HDF5 File Loader
AddOn Loaded : CONVERGE Output File Loader
AddOn Loaded : Exodus File Loader
AddOn Loaded : Telemac Data Loader
AddOn Loaded : HDF5 Loader
AddOn Loaded : Akima Spline
AddOn Loaded : General Curve Fit
AddOn Loaded : Stineman Interpolation
AddOn Loaded : extendmcr
AddOn Loaded : Advanced Quick Edit Tool
AddOn Loaded : Multi Frame Manager
AddOn Loaded : Create Multiple Frames
AddOn Loaded : Tensor Eigensystem
AddOn Loaded : Key Frame Animation
AddOn Loaded : Aux Data Editor
AddOn Loaded : Time Series Plot
AddOn Loaded : Extract Blanked Zone
AddOn Loaded : Extract Precise Line
AddOn Loaded : Extract Over Time
AddOn Loaded : Link Solution Time
AddOn Loaded : Extend Time MCR
AddOn Loaded : Strand Editor
AddOn Loaded : Measure Distance
==========
DRC
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I tried it with '$useVGL = 1' as well and was still unable to reproduce the issue. (Note that, from the point of view of the application, setting '$useVGL = 1' in turbovncserver.conf or starting the TurboVNC session with '-vgl' is the same as launching the application with 'vglrun +wm'.)
I also tried with both CentOS 7.9 and CentOS Stream 8. My CentOS 7.9 machine has a Quadro K5000 with driver v470.xx. My CentOS 8 machine has a Quadro P620 with driver v510.xx.
Is there any way that you could try
running the Tecplot batch job on the 3D X server without
VirtualGL? If it fails in the same way, then it isn't our bug.
DRC
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Is there any way that you could try running the Tecplot batch job on the 3D X server without VirtualGL? If it fails in the same way, then it isn't our bug.
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Is there any way that you could try running the Tecplot batch job on the 3D X server without VirtualGL? If it fails in the same way, then it isn't our bug.Do you mean on a local attached display? That won't be easy, since this graphics workstation is part of a cluster located far away from me or the user getting this bug.
I have just contacted Tecplot Support and I'm waiting for their response and a trial license to test myself using my own environment.
The 3D X server is on the VirtualGL server, which should be the same machine on which Tecplot 360 is installed. Unless the machine has been configured otherwise, the 3D X server should be listening on Display :0.0, so try:
xauth merge
/etc/opt/VirtualGL/vgl_xauth_key
LD_PRELOAD= DISPLAY=:0.0 ./Tec360_FlowViz_batch.sh
I remember to have to preload libvglfaker.so for starccm+ to work properly. Anything similar perhaps needed here for tec360? Just some more guessing. Worth a try?
Preloading libvglfaker.so is
literally what vglrun does. I am not trying to make Tecplot 360
work properly. I am trying to make it fail.
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OK, that's an important data point. Now I just need to be able to reproduce the failure. :|
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I assume that you are using the GLX back end when the error occurs, but I couldn't make the error occur with the EGL back end either. Which nVidia driver version are you using? I can try to match your driver version as closely as possible in case that has something to do with the failure.
Otherwise, I think the only way forward is
to get temporary access to a machine on which the failure can be
reproduced.
DRC
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Also, can you send me a trace log from running the batch job with 'vglrun +tr +v'? That may reveal something about what the application is doing when the failure occurs.
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I tested 510.xx, so apparently that isn't
the issue. The GLX back end is the default, but the EGL back
end can be selected with 'vglrun -d egl' or 'vglrun -d
{DRI-device}' (where {DRI-device} is a device under /dev/dri,
such as /dev/dri/card0. I should be able to diagnose the issue
using a regular (non-administrative) account, as long as I have
SSH access. I will e-mail you an SSH public key.
DRC
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