4cyte.com.au Locations

[Oliver Parkes]

Testingfor COVID-19 remains an important way to help protect yourself and your loved ones. Knowing if your symptoms are COVID-19 can assist you and others to manage any associated illness appropriately.

You are not required to take a COVID-19 test after arriving in Queensland from overseas. However, we recommend you monitor for COVID-19 symptoms in the first 7 days after arrival. If you develop symptoms after arrival, get tested for COVID-19. A PCR test is preferred if you have symptoms.

Some RAT kits can be used on children but not all are suitable for young children or babies. Adults should always perform the test for children. Read the instructions that come with the test before using it.

From 1 September 2022, if you have an eligible Commonwealth concession card or are part of an eligible group, you can access free RAT kits from Queensland Health RAT distribution points. To protect others from COVID-19, wear a face mask if you have any COVID-19 symptoms.

Most private pathology providers require a GP referral and a Medicare card for Medicare to cover the cost of your PCR test. Contact the provider to check whether you need a referral.

PCR tests involve a doctor, nurse or pathology collector using the swab inside your nose and throat. Your samples are sent to a COVID-19 testing laboratory and your result is sent to you by SMS within a few days.

COVID-19 testing for the purpose of outgoing international travel clearance is only available at some private pathology-operated locations and fees apply. Contact the private pathology provider to make an appointment.

If you've had testing performed at 4Cyte Pathology, Clinicallabs, Histopath, Mater Pathology, QML or Sullivan & Nicolaides Pathology, you can get your results from your referring GP or directly from the private pathology provider.

Our Burleigh Heads Clinic is located within Medical On Burleigh. It is located in between Autobarn and Choice Discount Store. There is ample parking out the front. You will be greeted by our friendly reception team as you enter.

Online Booking is the quickest most convenient way to secure the time, location and practitioner you want. Want to meet your Practitioner first? Select Meet the Team to get to know our amazing Podiatrists.

With a focus on keeping people active, healthy and happy, the Podiatrists with ProFeet Podiatry provide a range of professional services from our convenient locations. You can easily book an appointment online here >

The team at ProFeet Podiatry acknowledge the Wadawurrung, Wurundjeri, Gulidjan, Gabudanud, Darumbal & Yugambeh people. The Traditional Owners of the land where our clinics are located and we pay our respects to their Elders, past and present.

Appointments and walk-ins are welcome. For general pathology services, patients can visit any of our locations without making an appointment. However, some specialised tests do require an appointment.

If you are on a Pension or Health Care card, you should bring your Medicare card with you. You will also need to show your Health Care or Veterans' Affairs card. This will enable us to bill you correctly.

For these tests, we recommend that you fast overnight. You can drink water during this time and take any medication you would normally take, unless advised otherwise by your doctor. Your doctor will inform you of any tests that require fasting or you may contact Douglass Hanly Moir Pathology for advice.

You do not need to make an appointment for most blood tests. However, an appointment is required for more complex procedures, such as short synacthen stimulation testing, and 24-hour blood pressure and cardiac monitoring. To make an appointment, or to check if you need one, contact your local collection centre. Alternatively, you can now book an appointment online. This option is available at a number of our collection centres. To find a location, visit dhm.com.au/bookings.

If you are infirm or too unwell to attend a collection centre, your doctor may request a home visit for you. Please note this service is restricted to patients who are unable to attend a collection centre for medical reasons, and eligibility is subject to assessment and must be requested by a doctor. Home visits cannot be initiated by patients directly to our staff.

The busiest time at many collection centres is early in the morning. To minimise your waiting time, it is preferable to attend after midday where possible, especially if you do not need to fast for your test.

Patients are generally seen in order of arrival. However, some procedures require appointments and timing can be important for some tests. On occasions, these patients may be seen out of order of arrival.

The length of time taken to complete each pathology procedure varies with each patient, and with the type of test that has been ordered by the doctor or specialist. Some tests, such as ECG and Glucose Tolerance Tests, are more complex than venepuncture (blood test) and, therefore, may take more than 20 minutes to complete. If the patient ahead of you is having one of the more complex tests, this may impact on your waiting time.

Our staff treat each patient as an individual with specific needs. Our procedures have been designed to ensure that we are able to obtain a suitable specimen that will yield accurate and timely results. We know that you understand the importance of this, and ask for your patience in instances where you are required to wait for your pathology testing.

In some cases, there may be a less busy DHM collection centre nearby. Look out for a sign in the waiting room. In some cases, patients may have specimens they have collected at home. It is essential that these specimens are correctly labelled with your full name, date of birth and date and time of collection. If labelling is incomplete or incorrect, the specimen may have to be re-collected.

Taking photos or videos is not permitted while in our collection centres to respect the privacy of other patients/carers and staff. Anyone wishing to take photos/videos please do so before entering our premises.

It is important that we obtain all of this information on each occasion, even if you are a regular patient, to ensure that we have the correct information on our records. It is helpful if you can let us know if you have moved. This will assist us to maintain one consistent record on each patient.

Once your details have been confirmed, the collector will examine your arm to find a suitable vein. If you feel uncomfortable, please do not hesitate to inform our collector. You may prefer to lie down if you are feeling faint or nervous. Once a suitable vein is found, the collector will cleanse the skin with an alcohol swab and then insert a sterile needle into your vein to obtain the sample.

After the blood has been drawn and the needle has been removed, pressure should be applied to the site to minimise bleeding. A cotton wool ball and/or bandaid will be applied. If you are aware of any allergic reactions to alcohol swabs or tapes, please let our collector know and we will find an alternative.

Our collection staff will endeavour to make you feel at ease. We encourage you to lie down for the procedure if you are feeling uncomfortable. Relaxation techniques, such as deep breathing, may also prove helpful. Please inform our collection staff if you are feeling nervous or anxious so that we may assist you with the procedure.

If your doctor requires a blood test, one of our collectors or your nurse will collect your blood. For other specimens, such as urine, faeces or swabs, your nurse will assist you with collection, or one of our collectors may give you instructions to self-collect your sample.

Our collection staff are advised to only have two attempts at taking your blood. You may be requested to return at a later time if we are unsuccessful. Although this may seem inconvenient, it aims to reduce the risk of any problems and minimise discomfort for our patients.

Some of our staff are specially trained to collect samples from small children under six years of age. If you are bringing your child along for a blood test, we would suggest that you contact us to enquire if an appropriately experienced collector will be available at the centre you are intending to visit.

To ensure the highest level of patient care, we encourage all patients to visit their closest collection centre. These are conveniently located in metropolitan and regional areas of NSW, and are listed on the back of the request form.

DHM are committed to keeping our patients informed. Having your blood collected is a very safe procedure, however, as your skin is punctured there is a small risk of a complication occurring. Please read the following before you consent to having your blood test.

Haematoma (lump or a bruise) is the most common complication of venepuncture. It is caused by blood leaking into the tissue during or after venepuncture and identified by swelling at or near the venepuncture site. A haematoma is painful and can result in quite severe bruising and, in severe cases, can cause compression injuries to nerves.

Occasionally, a patient is allergic to the antiseptic (alcohol) used in the skin preparation prior to the venepuncture (blood test). If this is the case, it is quite safe not to use any antiseptic at all. Some patients are allergic to bandaids. In this case, an alternative product may be used.

An increasing number of individuals are developing sensitivity to latex. Most are seemingly minor and involve irritation or rashes from physical contact with latex products, such as gloves. Others are so severe that being in the same room where latex materials are used can set off a life-threatening reaction.

Normally, you will stop bleeding from the venepuncture site within a few minutes. Some patients, particularly those on anticoagulant therapy (blood thinning medication), may take longer to stop bleeding. It is important to maintain adequate pressure over the site until the bleeding has ceased.

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