+61 1800 407 707 Virgin Australia Manage Booking: Guide

[Siddharth Pandey]

Managing Your Virgin Australia Booking: +61 1800 407 707

From modifying flight times to selecting seats and adding baggage, Virgin Australia offers travelers access to a robust suite of self-service options to customize bookings after purchase. Empowering flyers to independently make changes online 24/7 delivers convenience while reducing service center volumes.  

This comprehensive guide provides an overview of key capabilities, tips for navigating the user interface, and troubleshooting advice to master post-booking actions through Virgin’s digital platforms. Follow these best practices for modifying your itinerary with just a few clicks.

Virgin Australia: Manage Reservation

Virgin passengers can modify existing bookings through two primary channels - the website and mobile application.  

Website
After logging into your Virgin Australia account, find Manage Booking under the My Booking dropdown menu in the top nav bar. Otherwise navigate directly via https://bookings.virginaustralia.com/booking/manage-booking.

Mobile App
Download for free from the iOS App Store or Google Play Store then login to access Manage Booking capabilities. Android and iPhone users enjoy the same functionality. Access the tool right from the My Trips section.

Change Flight Times or Connections

Revising travel dates, outbound/return schedules or stopover points remains one of the most common booking adjustments.  

Using Manage Booking, enter the last name on the ticket and booking reference to pull up the itinerary then select Change Flight from the action dropdowns. After confirming valid fare rules support changes without fees, continue to view alternative flights. Choose from available options matching your new desired route and timing preferences.  

Pro Tip: Sort alternate selections by most ideal departure time rather than just lowest cost to weigh convenience.

Virgin Australia Seat Selection

Beyond securing a spot on your preferred flight, travelers seek the perfect seat for personal comfort. Whether wanting to sit together with companions or find extra leg room, the Virgin site and app make selecting or changing seats easy.

Access the Seat Selection tool from Manage Booking, pick your assigned seats from the interactive map or switch to newly opened upgrades. Recommendations highlight emergency exit and rows with extra leg room. Confirm selections for all passengers included in your reservation.  

Pro Tip: Log in exactly 24 hours pre-flight when newly opened seats become available to have the widest selection options.

Virgin Australia Extra Baggage Policy

Avoid surprise luggage fees by proactively adding checked bags to your booking ahead of airport check-in through Manage Booking capabilities. Pre-purchase discounted extra baggage rather than higher airport prices.

Access the Purchase Baggage tool after selecting your reservation to add bags. Pick the number, weight and destination of bags per traveler as needed. Receive an estimated total with taxes and confirm purchase. Email receipt verifies prepaid status to show counter agents if questions arise before check-in.

Pro Tip: Weigh bags beforehand and adjust allowance up if near cutoffs to avoid overweight fees

Modify Virgin Australia Reservation

Life happens and sometime travelers need modifying between booking and departure. Manage Booking allows you to add companions, edit personal information or special assistance requests if plans shift.  

Add Travelers – To add people to an existing reservation or book adjoining seats, use Add Guest or Add Companion options. Complete additional passenger details to generate updated totals.  

Update Traveler Info – Correct inaccuracies or make vital changes around legal names, gender, birthdates or contact data through Update Traveler Details. Important for accurate government entry documentation.

Add Requests – Modify any accessibility accommodations, severe allergy notifications, religious/dietary meal specifics or transportation needs under Travel Updates to convey to airline staff.  

Pro Tip: Making additions days rather than hours before departure provides more time for Virgin to accommodate changes

Purchase Travel Services

Beyond flights, Manage Booking allows travelers to price and purchase travel add-ons all in one portal for complete trip planning. Add conveniences like:  

Expedited Security – Buy a Fast Track pass to access priority security screening lanes at select Australian airports so you breeze through checkpoint lines.

Airport Parking – Secure discounted parking with space guaranteed at major airports like Brisbane, Sydney and Melbourne.

Airport Lounge Access – Pre-book entry to exclusive Virgin Australia lounges offering premium amenities.

In-Flight WiFi – Surf the web, message and stream content through on-board internet packages.  

Chauffeur Drive – Arrange prompt transport to/from airport by professional driver at flat rates.  

Hotel Stays – Browse and book discounted partner hotel rates around your desired destinations.  

Activities – Discover and purchase tickets for top tourist attractions and excursions at your destinations.

Managing Group Bookings  

For family vacations, school trips and other travel parties, authorized reservation organisers control all group booking changes in Manage Booking. After an initial group ticket purchase:  

- Add late member additions if space allows
- Modify seating placements together  
- Adjust bag allowances for large parties
- Make bulk itinerary changes in one flow
- View billing summaries and collect member payments  

Pro Tip: Set detailed permissions on who can access/alter bookings to prevent unwanted changes by others.  

Getting Support Help  

For Australians, calling the domestic contact centre at 13 67 89 offers quickest connectivity 24 hours a day for booking support. Expect some delays during peak periods.  

Overseas callers may contact regional Virgin Australia support numbers found on their website for urgent assistance. However, phone wait times tend to run longer.  

Alternatively, use the Manage Booking tool to submit direct inquiries for non-urgent booking issues. Access online help resources for self-troubleshooting tips. Customers typically hear back via email within 72 hours.  

Pro Tip: Reach out via call center or help form at first sign of booking trouble to allow time for resolution rather than waiting until right before departure with limited options.  

Careful Now - Avoidable Booking Change Pitfalls

While self-service modifications provide convenience, some pitfalls can lead to unnecessary complications if not addressed properly:

- Failure to account for fare rule restrictions before changing flights and incurring fees.
- Forgetting to cancel pre-booked shuttle after self-service ticket change to no longer relevant airport  
- Selecting incorrect search options for new outbound location after updating one leg of a return ticket
- Adding checked bags without updating accompanying passenger profiles resulting in airport tagging issues
- Multiple travelers trying to make conflicting simultaneous changes only one alteration saves

Pro Tip: Preview a full itinerary rundown after every Manage Booking update ensuring accuracy of details at critical points like passenger names/seating/baggage/special services to confirm changes cleanly applied.  

Follow these guidelines using Virgin Australia’s Manage Booking capabilities to take control of reservations for carefree travels ahead. Gentle site navigation combined with awareness around modification nuances prepares travelers to swiftly handle whatever pre-flight needs arise. Soon the only remaining concern will be which beachside bar has the best margaritas after landing.