A Question for Those Experiencing Siri Not Dialing Phone Numbers Beginning with Symbols

[M. Taylor]

Hello Everyone,

I am just going to put this out there and if anyone knows of a solution,
please pass it on.

I have researched this bug, on the web, and a great deal of people are
reporting the problem. I, as yet, have not discovered a solution.

If the following makes no sense to you, then just ignore it.

In iOS15.4.1, Siri will not Dial Telephone Numbers that Begin with a Symbol

On some Wireless networks, one can selectively display one's CallerID by
inserting a prefix symbol sequence in front of a telephone number.

Please note that the prefix symbol sequence continues to function as
expected when one manually selects the phone number from the Contacts list
or from the Favorites page in the Phone app. The bug does not appear until
one attempts to use Siri to dial a contact, hands-free.

Steps to Reproduce the Bug:
1.
Create a Contact with a local telephone number that includes the prefix
symbol sequence of *31#. For example "*31#2125551212" (without the
quotation symbols.) This will allow the contact (John Doe) to see your
telephone number even when the show caller ID setting is disabled, in the
Phone app.

2.
From the Settings area, select the Phone app.

3.
Set [SHOW MY CALLER ID] to OFF.

4.
Say to Siri, "Call John Doe." Siri will respond with "Calling John Doe" and
the phone app will appear. After a few seconds, however, the phone app
disappears and no call is placed.

Mark

[Ed Worrell]

Hey Mark,

This isn’t just a problem with special characters. Siri calling many phone numbers for me just hangs and doesn’t connect. I think there is a wider issue at play here than just special characters.

Ed Worrell

OverHere Consulting LLP

www.overhereconsulting.net

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[Mike B.]

Hi Mark,

 

I just spent 3 days of going back and forth with a very understanding Apple agent.  He finally took the time to fully understand the problem instead just shlepping me off and blaming my carrier like a couple of other Apple agents did and blaming Apple like Verizon did.

 

Well, after escalating the problem it was determined it's indeed an iOS problem and is supposed to be resolved as soon as they can figure what the hell it is!  LOL 

 

Now, how's that for some positive feedback?!  LOL 

 

 

Stay safe and take care.  Mike.  Sent from my iBarstool.

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[M. Taylor]

Hello Mike,

This is great news and thank you for letting us know.

I sent a very detailed bug report to Apple on this one but I am delighted to learn that you have engaged an engineer for live feedback.

For years I have been petitioning Apple to allow users to toggle the Caller ID display option for each Contact.

For the record, such an option existed back in the Windows Mobile days. It was one of the first things I missed when I first switched to iPhone.

Mark

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[M. Taylor]

Hello Everyone,

As a follow up, as I forgot to mention this, in my original post:
Please note that this bug does not occur on Apple Watch. This is to say, Siri on the Apple Watch will, in fact, dial a contact, as expected, regardless of any prefix symbol sequence.

So, what I am currently doing, as a workaround is using Siri on my Apple Watch to initiate a call, then, once connected, I transfer the call to my phone.

For me, this bug only occurs, on iPhone, when using Siri to dial a number that begins with a symbol sequence prefix.

Mark

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[M. Taylor]

Hello Everyone,

Well, upon updating my beloved 8 Plus to the latest version of iOS, today, I was absolutely delighted to discover that Siri will, once again, dial telephone numbers that begin with prefix dialing codes as described in my original post on this subject, listed below.

Mark.

-----Original Message-----
From: vip...@googlegroups.com <vip...@googlegroups.com> On Behalf Of M. Taylor
Sent: Wednesday, April 13, 2022 2:09 PM
To: viph...@googlegroups.com; vip...@googlegroups.com
Subject: A Question for Those Experiencing Siri Not Dialing Phone Numbers Beginning with Symbols

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[Richard Turner]

I'm glad it is better for you, but you are committing what I consider a major offense, you do not specify the version number you are talking about.
I wish everyone would always say the version number and not just "the latest" since that tells no one anything specific.


Richard
“People demand freedom of speech as a compensation for the freedom of thought which they seldom use.” - Søren Kierkegaard

My web site: https://www.turner42.com
🦅

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[M. Taylor]

Hello Kevin,

Interesting.

I updated to 15.6.1, earlier today, and everything is working as expected.

Are you using an 8 or a later model?

When you say that you are dialing numbers using your watch, can you please explain? Are you initiating Siri on the watch and telling Siri to dial a certain contact?

Mark

-----Original Message-----
From: vip...@googlegroups.com <vip...@googlegroups.com> On Behalf Of Kevin Minor
Sent: Friday, August 26, 2022 12:28 PM
To: vip...@googlegroups.com
Subject: RE: Bug Resolved in Latest iOS Update: RE: A Question for Those Experiencing Siri Not Dialing Phone Numbers Beginning with Symbols

Hi.

I'm still having the issue where I tell Siri a name in my contacts, and it sometimes doesn't call the number. There are only numbers in these, and it happens if I dialed that number with my Watch, then try to do it with my iPhone. I have 15.6.1, at least what I have is up to date.

Kevin, Valerie and Jilly

-----Original Message-----
From: vip...@googlegroups.com <vip...@googlegroups.com> On Behalf Of M. Taylor

Sent: Friday, August 26, 2022 2:36 PM
To: vip...@googlegroups.com; viph...@googlegroups.com

To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/009501d8b97a%24a4493740%24ecdba5c0%24%40ucla.edu.

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