now the phone won't talk

[deidrea...@gmail.com]

Hey all

When I booted up my phone after updating last night, all was more or less well. Voice over worked, though it was a bit glitchey at first, so I had to turn it on and off at least once. I was asked for my passcode, and and I was in.

               I did not see a place to tell the phone not to require a passcode, and I did not tell it to use a thumb print or facial recognition. Is not requiring a passcode an option any longer? I'm wondering if that is what has led to the problem I am now having.

I turned my phone off in the middle of the night so that I would resist engaging with it during the night. This morning when I powered on, voice over would not turn on. It still will not turn on and I don't have a Siri noise either. The phone clicks and it will ring, but I no longer can activate anything knowingly. This is really a drag because it means I have to get downtown to a computer shop to ask them to figure it out. I hope  I can turn the screen curtain off at least, or they can, cause I set the brightness to 0 rather than on auto which leaves it as 42 of it's own accord, even though there is not a soul around that needed to look at the screen and 42% seemed high.

               My guess is that the click sounds are digits I am tapping though there is no way to know what is on the screen right now, nor which of those clicks is a particular number.

                              I thought updating would be a breeze but I've got at least one  more hurdle to jump over. I can't even seem to turn the phone off and in I Tunes on the laptop, iphone doesn't show, just my music library. Some of my apps would no longer work without any explanation at all, so I figured it was time. My old 6S still works just fine so at least that is talking to me and letting me know what alerts are set on both phones.  

 

               Deidre

[M. Taylor]

Hello Deidre,

I am so sorry that you are experiencing this; what a nightmare.

Please let us know what the solution to the problem is, okay?

Fingers Crossed,

Mark

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[Arnold Schmidt]

You say you can hear clicks as you move around the screen. Hopefully, this means that VoiceOver is still running but speech has been turned off. If turning up the volume didn't fix it, as others have suggested,  do a three-finger double tap and see if it says speech on. If this doesn't work,  I don't know. 

Arnold Schmidt 

Sent from  Arnold's  iPhone S E 2

On Sep 14, 2022, at 9:45 AM, deidrea...@gmail.com wrote:



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