Ispoke with someone from Samsung who said it's a software update issue, but all updates have been done. Turning the unit off and on, unplugging and plugging it back in didn't work. There's not much online about this code. One search turned up a possible voltage issue, but that doesn't make sense. Power source hasn't changed. Just for fun we tried another outlet and it still throws the code. Unit doesn't respond at all to pressing other buttons.
Then press the temp and rinse buttons to get the numbers to change from 01-98 (or use the dial) and press them through, one by one, hitting the start button each time to clear them. Once you're done, do the network reset by pressing and holding Smart Control for 3 seconds, then temp for 7 seconds. The unit should shut down and then when you re-start, you should be good.
There is an irregularity in the electrical current being supplied to the washer. A PF (Power Failure) Error will also occur if the power went out before the washer powered itself off (such as an outage), the washer getting unplugged, or if the circuit breaker trips. Models that are not in their country of origin may display this error code because power grids and their regulations vary between countries.
The washer has detected an over-sudsing condition and will stop for a short period to allow the suds to dissipate. The cycle will automatically continue afterwards, although the code may flash again at the end of the cycle as a reminder.
The current load in the washer is unbalanced inside the tub. A Ur code (Unbalanced Load Retry) means the washer is going to try to add more water, try to balance the load, and then try the spin cycle again. This will extend the length of the cycle. A Ur code does not mean that there is an issue with your washer, it's just there to tell you what's happening.
Calibration mode is used to recalibrate the weight detection of the washer. Weight detection is used to adjust the water amount used per cycle. It's a step typically performed at the very end of installation.
Calibration mode will rotate the tub or drum back and forth for 1-3 minutes and then end by itself. However, Calibration mode will not calibrate correctly unless the washing machine is empty. If there is something in the washing machine, remove it and then run Calibration mode again with the washer empty, so your washer is properly calibrated. See our article on washer installation or your user manual for instructions on Calibration mode.
The washer is downloading an update. During the update, the controls will not respond, including the dial. Updates take about 15 minutes and the message will disappear when the update is complete. Keep the washer powered on while the download completes.
Some models of washing machines don't have a digital display, so when it's time to display an error code, they will use blinking lights instead. The combination of blinking lights determines what the code is. However, since lights may blink as part of regular use, you should really only consider this an error code if the washing machine also isn't working normally, such as stopping mid-cycle.
This is not an error. The Self Clean LED will blink after a certain number of washes. This may vary slightly between models based on the size of your washer. Although you do not need to run a Self Clean cycle immediately, we recommend that you run one at your earliest opportunity.
Other light combinations (if they are accompanied by an issue with the washer) typically relate to sensors or the electronic components in the washer reporting that they are not working correctly. Here are a few examples:
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If your unit is displaying an "IE" error code, it means the water supply is inadequate. First, make sure the water supply tap is fully open. Next, check whether the water supply hose is kinked. If this is the case, straighten or reinstall the inlet hose. If the supply hose filter is clogged, it can decrease the water flow. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. If the water inlet filter is clogged, go ahead and clean it. Reinstall it and connect hose back to the washer. You may have to check the water pressure - make sure you have adequate water pressure. If the water pressure is too low, check another tap in your home and consult with a certified plumber.
If the unit is displaying a "UE" error code, it means your laundry is unbalanced. First, check whether the load is too small. If so, the drum may stop spinning or may be interrupted. Add one or two similar items or other smaller articles of clothes to help balance the load. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. Rearrange the load to allow for proper spinning, then close the door and press the start/pause button. It may take a few moments before the washing machine begins to spin again.
If your unit is displaying an "OE" error code, it means the water cannot drain. Check whether the drain hose is kinked or clogged. If this is the case, clean and straighten the drain hose. It can also be that the drain filter is clogged. If this is the case, clean the drain filter. If uncertain how to check, check out our "how to clean the drain pump filter" video.
If your unit is displaying a "FF" error code, it means your unit is frozen. Check the water inlet and drain hoses. Also, check the drain filter to see whether the drain pump is frozen. Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. Cover the supply hose with a warm, wet towel to defrost the water supply hose.
If your unit is displaying a "PF" error code, it means you've experienced a power failure. This may occur if the power supply to the washing machine is interrupted during a cycle from a power outage. To fix this, simply restart the washing cycle.
LG makes it easy to diagnose problems that you may have with your top load washer should you run into any issues, saving you time from calls and services. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages.
An OE error message may occur if the washing machine is draining water slowly or not draining at all. Check to see that the drain hose is properly installed. Make sure that the drain hose is not pinched, clogged, or frozen.
An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. Make sure that your water lines are properly connected and turned on. Check to see that the water lines are not pinched or bent and that there are no leaks. Next, check to see that your water inlet filters are not clogged. The water pressure must be between 14.5 and 116 psi.
If you receive a dE error message, this may mean that the washer lid is not closed properly. Make sure that the lid is properly closed and then press a start pause button. The washer will not spin unless the lid is completely locked.
A small uE error message is an indicator that your washer has detected an unbalanced load. This code will display while your washer is attempting to rebalance the load by adding more water and redistributing the clothes within the tub. Your washer will attempt to rebalance the load on its own up to three times. This is an automatic attempt and no action is required at this time. If you receive a UE error message and your washing cycle has been paused, this means that your washer was unable to balance a load on its own and manual redistribution is needed. Rearrange the items in the tub to help balance the load.
The Sidekick drawer needs to be closed in order for the wash cycle to begin. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. The washer will then lock and begin its cycle.
If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. Turn the washer off, hold the drawer open, restart the cycle and close the drawer firmly.
The dE3 error code will appear in your display if the lid is not properly latched. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. Close the lid. Shut the drawer and restart the cycle.
An IE error code indicates that there is a problem with your water supply. Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. When finished, follow the same steps in reverse and make sure that the water faucets are fully open and that the hoses are not kinked or pinched. You may also see an IE error code. If the Sidekick pedestal washer takes too long to fill with water, due to very low water pressure, problems with the drain hose could result in an OE error code. Make sure the drain hose is not clogged, kinked or pinched. Also, make sure the height of the drain is no more than 53 inches above the floor, as the washer cannot push the water any higher than that.
3a8082e126