Urgent || Network Engineer || Sacramento, CA / Phoenix, AZ (Onsite)

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Himanshu Sinha

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Dec 28, 2022, 11:38:54 AM12/28/22
to Himanshu Sinha
Rate: $ 50/hr on C2C

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Position: Network Engineer
Location: Sacramento, CA / Phoenix, AZ (Onsite)
Duration: Long Term
Client: HCL

Job Description:

Responsibilities:

  • Work with network tower leadership to refine policies and procedures for the network team.
  • Ability to work with multiple and/or shifting priorities
  • Provide the highest level of review for network changes
  • Perform changes on high-risk devices in the enterprise (all core network devices, and devices in high-risk environments (data center)
  • Onsite support for high-risk changes in EDC
  • Cover a certain specific regional area for escalations and support
  • Handles escalations for the team, and leads sev1 bridge calls
  • Need to be an escalation resource, someone who spins up quickly on a problem, and is able to drive an issue toward resolution.
  • Adhere to ITIL and service management policies, and direct others
  • Have and know key relations with other towers within the account
  • Must work with architects to design, and refine network design, and processes
  • Must be part of the manager's on-call rotation
  • Available after hours by cell phone
  • Handles ticket escalation, and is able to run with complicated and high-priority tickets and tasks as assigned
  • Assist and train junior members of the team
  • Audit and perform routine ticket/task/device analysis to validate we are in compliance with standards

Qualifications

  • 7+ years experience with Enterprise Networking engineering or support. 
  • 7+ years experience with Telco services, MPLS, and Metro Ethernet.
  • Experience with Cisco hardware and command line interface. 
  • Demonstrated knowledge and troubleshooting with TCP/IP. 
  • Demonstrated knowledge and troubleshooting of Telco services. 
  • Demonstrated knowledge of Cisco command line commands.
  • Demonstrated knowledge and troubleshooting of Wireless services.
  • CCNP, CCIE, or equivalent experience. 
  • ITIL and service management experience. 

Soft Skills:

  • Ability to support a 24/7 environment.  Off-hours/weekends/holidays.
  • Ability to travel.  Valid driver’s licenses.
  • Willingness to take direction.
  • Ability and provide leadership and training to junior employees. 
  • Ability to work independently. 

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Thanks
Himanshu Sinha
Technical Recruiter

Cerebral Technologies Inc. d/b/a CBL Solutions.
400 E Royal Ln, Ste 235, Irving 
Texas,75039 
 
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