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Aug 2, 2024, 12:10:16 PM8/2/24

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Click on SETTINGS - Wi-Fi - click on your current wifi connection and click "forget this network".
Check to make sure your DNS settings aren't saved from an old service you used to use (my case). If they are, erase them so when you reconnect to the wifi they will be replaced by the default settings (make sure to do this for both bands is you have a dual band router).

I Talked with Netflix. The tech told me they are aware with the issue with the app and we narrowed it down to special characters in my password. Somehow, with the latest Netflix app update, the Netflix app does not like special characters in the password. I temporarily changed my netflix password to one without special characters and was able to sign in to the netflix app. The Netflix tech says they are working with Apple to resolve the issue. Hope this helps.

Unfortunately, I've found this still to be a problem on my iPad 2 and Apple TV. I wonder when Netflix is going to fix this? It's already April of 2016 and it seems like this is a long-standing problem.

From Black screen with sound Netflix Help Center
If you use Airplay or Screen Mirroring
Airplay and Screen Mirroring are no longer supported by Netflix.
To use your iPhone or iPad to watch Netflix on a TV, use a supported connection.
Also it has to be an 'ad free; type of account:

True, but in this case legal won that battle. Plus it's easier. We use Swank for licensing the physical media playback anyways so we just tacked on the streaming service and we have our butts covered.

@ger Sorry if I am missing something here but you would assign license / push out the managed app via MDM / Jamf to the apple tv device, it is the same as the ipadOS app.
Instead of airplay you are now playing the content directly via the Netflix app installed on the Apple TV.

As unhelpful as it sounds, anyone that has a netflix account and wants to display content, will need to log into the Apple TV app then navigate the interface to play.
Airplay (I imagine) has less ways of ramming adverts down your throat so the main streaming apps cut off support as opposed streaming content directly in app.

Ok great. Yes either, just depends if they still have the remote but sign-in on screen.

* Yes we do, either by managed iPad or unmanaged iOS device.
* Yes it sure is, send out a profile to your Apple TV's and allow list either;

- iOS devices that are allowed to use Apple TV Remote app with this ATV
- Apple TV's that are allowed to be controlled with iOS / Apple TV Remote app

You can browse individual managed devices to select and it will populate: name and mac address. Otherwise, set to all allowed.

I have to use JAMF School, and it seems to be different to your PRO version.
In ATV Profile under tvOS payload / Apple TV Remote / I may allow all devices with Apple TV Remote App to control ATVs. Or I may enter the MAC-Address of allowed devices.

As I do not want students to use the Netflix App and as I do not want them to control the ATVs with their iPad, I did not select the ALL devices option.
For testing purpose I entered the MAC of my iPhone, WLAN and Bluetooth. ( do I have to enter it with or without : , like AA:BB:CC:DD:EE:FF or like AABBCCDDEEFF )
But I could not connect to the ATV.
I do not have your "Controlled Apple TV Devices" option, but I may assign a device group containing the ATVs to the profile.

Unfortunately my JAMF School WebUserInterface is in german and I can not find any setting to switch to english, Windows and Browser are set to english. My account information is even shown in english. :-(

Strange about not seeing the settings, maybe just confirm there isn't any filtering toggled on when creating the profile as those two settings are meant for different models and will disappear if filtered with the other device. Good luck!

Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple and protects personal privacy. Learn about Jamf.

This site contains User Content submitted by Jamf Nation community members. Jamf does not review User Content submitted by members or other third parties before it is posted. All content on Jamf Nation is for informational purposes only. Information and posts may be out of date when you view them. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation.

I have a Sharp Roku TV and it keeps dropping whatever I'm watching and switching to the Netflix login screen every 5 minutes or so. I'll be watching a movie on Amazon Prime or HBO and the screen will just go black, and switch over to Netflix. I went to the main menu and checked for the most recent software update, and it's up-to-date, so I'm not sure how else I can fix this. Please help. Thanks!

This would appear to be a remote issue. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For my specific issue I finally have an answer. My son is pushing the "cast" button on his Ipad. It had nothing to do with the Roku, remote or TV and everything to do with casting. My son has low vision and hits the wrong icon when trying to perform a search.

There is something wrong - i am watching prime and it keeps switching back to netflix and my son gets logged out from Netflix on the Ipad whenever this happens. Very annoying - it happens often. This seems to be a bug Roku needs to fix it.

My TCL Roku keep switching to HBO this is ridiculous! TV only a year old to be having issues. I need some answers now! I would not be purchasing another TCL tv wouldn't be recommended to family members or friends.

Hi I am trying to access Netflix on my ipad but it dosen't recognise my email directly on the app but I can't seem to find a link through the Sky Go either? Are you able to watch and download Netflix through Sky?

The Netflix app on Windows/OXS/android/iOS etc. is supposed to permit a login using the same credentials as the app on Sky Q/Glass/Stream, and will give the access permitted by the relevant add-ons to the Sky subscription.

Having same issue. Have a Netflix offer through my Sky. However when I try to log on to Netflix through my iPad, it's wanting a payment method to re subscribe?
I have tried both the app and through the browser with no success. Is this a new thing? I used to watch through my iPad when I had Netflix through my Sky previously, before they changed the number of users allowed. Help!

Hi, I am currently experiencing problems with my 360 Box. The BBC HD channel distorts and pixelates and seems to be the only channel that this happens on. It can be impossible to watch at times.
I have also been unable to login to Netflix on my TV as well. Netflix is also not working on any phone or iPad when connected to our Wi-Fi but will work if connected to a mobiles 5G hotspot. I have switched off the box and the hub several times for at least 30seconds if not more, then switching it back on and rebooting. I have also set the 360 box back to factory settings twice and pressed the reset button on the hub. All of these trouble shooting options have not worked and I continue to be unable to watch Netflix. BBC 1 still distorts. Any suggestions or ideas to help?

Hi @Mark-7411, thank you for your response.

Regarding the issue with BBC One HD, is this just impacting the live television channel or are you also noticing it when watching programmes through BBC iPlayer (if applicable to you)?

The error code "tvq-st-106" is one that Netflix recognises, as shown on this link here. Have you tried following the first three suggestions provided to fix the problem?

Please pop back to us at your earliest convenience.

Regards,
Daniel

Hi, regarding the Netflix issue, did you read that yes, No 1: I have tried to reload Netflix but this is impossible as it is stuck in a loop, I have only been able to reload if I set 360 box back to factory settings. No 2. I have checked and rechecked my internet connection re Ethernet cable. No 3: I have restarted my home network. No 4: I am contacting you as my internet service provider for help.
BBC 1 HD is the only channel affected. BBC iPlayer works fine.

Sounds like you have tried every possible test to get this resolved.
If you don't mind, I will need to send you a private message to pass security.
If you can check the logo top right of your screen that would be great.
Regards
Gareth_L

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