Duplicate Jetways

[Gre...@yahoo.com]

I installed the 1.1 update on P3Dv4. I have SODE jetways now which is great but the default non-moving jetways are still visible. How do I disable the static ones??

Greg Blakley

[Ryan C.]

If the default jetways are still visible, that means that the update was not installed correctly. 

When you get to the directory selection screen, you will need to select the directory where KMHT is installed. There is no auto-detect feature yet, but we plan to add that int he next version of the updater.

For now we have an update guide to help customers along with this process: https://goo.gl/ZrJt5y

[dvc...@gmail.com]

On Tuesday, March 20, 2018 at 1:03:52 PM UTC-4, Gre...@yahoo.com wrote:

> I installed the 1.1 update on P3Dv4. I have SODE jetways now which is great but the default non-moving jetways are still visible. How do I disable the static ones??
>
> Greg Blakley

Not sure what I did wrong here, but I'm having the same issue. I uninstalled, then reinstalled per the instructions linked here but still have two jetways.

Any help is appreciated.
Thanks,
Rich

[Ryan C.]

Make sure the correct installation directory is selected, the installer does not know where you P3D or FSX install is, it can only guess by using the default ones. If you have you sim install on another drive, you will need to find that location.

[dvc...@gmail.com]

Yes, I'm pretty certain I did that per the instructions --

F:\Prepar3D v4\SimMarket\Viewpoint Technologies-KMHT P3Dv4

[Ryan C.]

Duplicate jetways appear only when the KMHT_LIB.BGL file is not updated, so this means that the installation directory was not correctly selected. Please try locating the Viewpoint Technologies-KMHT P3Dv4 folder, then copy and paste the hole url from the file explorer into the installer, that might be a bit easier to do. You will know when the update is installed when the bin folder has a changlog.txt file in it.

[dvc...@gmail.com]

I did cut/paste the folder location when installing the update. I have a changelog folder (which contains changelog.txt) inside my bin folder.

The MHT_LIB.bgl file in data\scenery is dated 1/23/18 and there is no other file wit that name anywhere else on that drive.

Rich

[Ryan C.]

Did you run the installer as administrator?

[dvc...@gmail.com]

On Saturday, May 12, 2018 at 4:38:48 PM UTC-4, Ryan C. wrote:
> Did you run the installer as administrator?

Sure did - still have duplicate jetways. I uninstalled, made certain the folders were gone, then did a reinstall of the original. I then updated per the instructions above as admin and still have the duplicate jetways.

In my data/scenery folder, I have the following files dated 3/8:
KMHT.BGL
KMHT_CVX.BGL
KMHT_OBJ.BGL

Dated 2/2:
KMHT_OBJ.XML
ProStar-Large.BGL

Dated 2/1:
River_Glen.BGL

Everything else is January or earlier. MHT_LIB is 1/23/2018.
The BIN folder contains a changelog folder with the correct 1.1 changelog.txt

Rich

[Ryan C.]

Hmm, that's odd as that solution worked for the others that had the problem. What options did you have selected when installing the scenery?

[dvc...@gmail.com]

Disable Static Aircraft - UNCHECKED
Update v4 Dynamic Lights - UNCHECKED
FSX Legacy Lights - CHECKED

MHT 1.1 AFCAD and SODE jetways checked (grayed-out).

Rich

[Ryan C.]

Try reinstalling with the "Disable static aircraft" checked.

[dvc...@gmail.com]

On Sunday, May 13, 2018 at 8:48:30 PM UTC-4, Ryan C. wrote:
> Try reinstalling with the "Disable static aircraft" checked.

Thanks - that did the trick. No more duplicate jetways.

Hopefully the next update will bring back the statics.

Thank you for all your help!
Rich

[Ryan C.]

Glad to hear that solved it and thank you for your persistence. We are planning on pushing out an update later on this year with stuff like that and new photoreal.