Sony Dcr-hc36 Transfer Video To Computer

[Henoch Holverson]

Ibought the sony Handycam ( DCR-HC36)I needed to use it today and the drivers are corrupt. I went to get my cd to reinstall and It is packed away because I'm moving. I called sony and they said I could buy the CD again for $30. What a bunch of CRAP. Have you ever heard of anyone charging for drivers after you have already paid $400 for the camcorder. It's like they want to rape your wallet for every nickle. Can someone direct me to a place I can download the drivers again. I wanted to use it before I move and I'm already packed. You would think Sony would have better customer care than that.

I moved to my new house and forgot the application package of Sony DCR-HC36 camcorder. I went to sony show room and they refused to give it to me. Can any body please help me in getting the software CD to stream the videos.

Hello I am here because I have the CD and I am trying to get it working for a friend....the CD seems not to have any connection with the webcam just software that doent sem to reconise the camer. I will (as I also went to sony site ) down load this one for whom ever want it as I hate being charged for drivers also. Just let me know where or whos ftp to put it onto. I am wondering also if it is a boggy camera as sony does normally have drivers...they are thai friends I am in thailand but australian I brought the camera back to my place to see what I could do, they also did not recieve an instuction book...between all yur troubles and mine I as I say wonder if it is a real sony camcorder or maybe a copy, not imposible here in asia. Anyway let me know if you want the software I will as I say download it toan ftp. I have the webcam picture package, I will see if I can download it now....I cant as the limit is 5mb..so if anyone deeds it email me at [email protected] with DVR-HC36 in the subject line. Regards Fiona

This is the sony message I got

i reget ever buying anything from sony. their customr service is totally crap. i need the cd rom for my camcorder cos the other gott spoilt and they just dont have it. am totally disappointed in them big time. i hope they see this.

Then Click the Menu button. Use the down arrows to the SETUP MENU OPTION, right above the ETC key. Click EXEC button and use the down arrow to move to USB STEAM option. This option may be turned off. Click EXEC button to turn on the USB STREAM.

I downloaded the drivers for my HC36, but I got a warning message saying something like the software was not 'approved' by Microsoft, and could cause my system to become unstable or get viruses? Anyone else see this... my computer is acting strange now.

Are you talking about a warning like the dialog box above? For many drivers, you'll have to click on "Continue Anyway". Many drivers haven't gone through Windows certifications. The only way to get around it is to not use the USB port and use the Firewire port instead.

my problem is, i lost my cd-rom so i couldn't complete this. if any of you visat users still have your disc, try this and post the outcome. see if vista is compatible with the dcr-hc36. If it is, could one of you be so kind to send me a copy of the files so i can install it? [email protected]

"Go to Sony Asia Pacific Support Website in the upper corner place your model and then enter... in the next page it will show the link to the USB Driver... " nothing out of this world as simple as clicking the mouse couple times

I urge EVERYONE to at the very least CALL sony, ASK for the Customer Relations, and make a statement of your experience and how it is VERY poor business to upset so many customers by trying to make a buck.

The USB port only provides a video resolution of 320x240, which is quite low. To get the highest quality video, you will need to use the Firewire connection. If you HP notebook doesn't have a build-in Firewire port, you can get a Firewire adapter.

I GOT THE HANDYCAM WHICH WAS SHIPPED WITHOUT THE SOFTWARE CD AND WHEN REQUESTED SONY, THEY ARE ASKING TO PURCHASE IT ONLINE. IF SONY REALLY WANT TO SERVE THE CUSTOMERS THE SOFTWARE SHOULD BE MADE AVAILABLE FOR AT LEAST THE PURCHASER. THEY SHOULD COLLECT THE REQUIRED INFORMATION TO VERIFY WHETHER THE PERSON ASKING THE SOFTWARE IS THE PURCHASER OR NOT AND THEN PROVIDE THE SOFTWARE.

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