Downloaded videos won't transcribe in Otter

[Mindy Belcher]

I've used Video DownloadHelper for years, but with the last 3 - 5 videos I have downloaded, I have been unable to get a transcript in Otter.

The error I receive says "invalid or corrupted file" even though I can see the video and hear the audio.

My sole purpose in downloading a video is to get a written transcript - has anyone else experienced this issue and resolved it?

Thanks,

Mindy

[Wild Willy]

I've never heard of Otter but it seems to me you'd be better served by posting in the Otter support forum, if there is such a thing.  I'm suggesting that your issue is with Otter, not VDH, so you should look for help from Otter support, not here.

[Rolf Strömgren]

Re: Otter: When Opera browser chose to change from their own rendering engine to Chromium Blink it was done in such a way that many users where unhappy. The end result was three new browser projects - Vivaldi, Otter and Fifth browser. Fifth is either dead or in coma (i think it was a one-person project), Vivaldi is alive and kicking, and Otter is still alive. Development seems to still be done on Otter, but only in small circumstances. Otter does have a forum, which can be found by googling. It might be worthwhile to post a question on their forum.