Video Downloadehelper thinks I canceled a download when it wasn't.

692 views
Skip to first unread message

mjs

unread,
Feb 24, 2022, 6:00:28 AM2/24/22
to Video DownloadHelper Q&A
This may have been reported before but I was downloading something using the browser
to do the download. The download initially started but then seemed to have stalled.
So I used a little trick to get the download going by pausing it then resuming it again.
It's at this point that vdh reports that the download failed as a download error and clicking on the details it says: download error user_canceled.

Anyone can replicate this themselves by doing the same thing.

Wild Willy

unread,
Feb 24, 2022, 6:38:40 AM2/24/22
to Video DownloadHelper Q&A
I tried this with the audio component of a free opera available from the Metropolitan Opera.  I made sure I had Browser set & not the CoApp.  I expected to go into the Firefox Download Manager & see an item there for my VDH download.  But the display was empty.  How do you pause a download if the browser download manager doesn't show anything?  Or are you using Chrome?  I figured I could just pretend the download had stalled even if it hadn't, and just pause it like you would pause any Firefox download that doesn't involve VDH.  But with no entry in the download manager, I couldn't do a pause.  VDH offers only a Stop function, not a Pause.  So how exactly are you getting your test?  Maybe it's not valid to pretend the download stalled.  Maybe it has to stall for real before you can test this out.  Maybe a couple of screenshots would help.  A URL or two might also help, on the hope that it would actually stall for me same as it did for you.

mjs

unread,
Feb 24, 2022, 7:45:11 AM2/24/22
to Video DownloadHelper Q&A
24-02-22.pngI'm using Firefox like you so not sure what's going on there in your browser. It should be there in the toolbar or in the browser download manager.


pause download.png
Either way you right click on download then click pause, wait a little bit then right click on download once more then click resume.

Wild Willy

unread,
Feb 24, 2022, 6:24:56 PM2/24/22
to Video DownloadHelper Q&A
It appears that the content you are downloading is a factor in determining certain decisions here.  When I tried the thing I did with the opera, I did not get anything in the Firefox Download Manager.  I just got a .mp4.part file in my selected target directory that would have progressively grown until the download was complete if I had let it run longer.  But I stopped it because I wasn't seeing anything in the Firefox Download Manager & that's what I wanted to see in order to replicate your test.  But the opera downloads are HLS so I don't know exactly how that affects the way VDH uses the browser as its download mechanism.  When I tried your podcast, I got an entry in the Download Manager.  But that thing is not HLS.  VDH also made the rather curious decision to create a target file with the double extension .mp3.mp3.  I think maybe I don't have quite the same Firefox options you do.  I don't have an icon on my toolbar for downloads.  I do Ctrl+j to open the Downloads part of the Bookmarks window.  But with your podcast, I got the same results you did.  Pausing the download in the Firefox Download Manager caused an immediate error in VDH.  I didn't have to actually have the download stall.  I just paused it at a randomly chosen moment.  I executed the Pause request by typing Spacebar.  No need for the popup context menu.  Spacebar again then resumed the download in the Firefox Download Manager, of course, and it did run to successful completion.  VDH was oblivious to the fact that the download completed.

So I get the same results you do . . . but the kind of object you are downloading affects how it works.
Reply all
Reply to author
Forward
0 new messages