Bought license via Edge, doesn't work in Firefox

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MvH

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Jun 17, 2022, 10:05:31 AM (12 days ago) Jun 17
to Video DownloadHelper Q&A
Hi, 

my license doesn't work in Firefox (bought it via Edge). What can I do?

Wild Willy

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Jun 17, 2022, 11:45:05 PM (11 days ago) Jun 17
to Video Download Helper Google Group
One thing I would recommend that you do is click this link:

https://groups.google.com/g/video-downloadhelper-q-and-a/c/BzPLK2YyL-s

Then bookmark it for easy reference. Then do a string search on "philosophy" in there.
That will give you another link you should click. Read that & it will explain what's
gone wrong in your case. How do you correct it? I can't help you with that, & you'll
learn why if you do the reading I've recommended.

jcv...@gmail.com

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Jun 18, 2022, 4:22:01 AM (11 days ago) Jun 18
to Video DownloadHelper Q&A

Hi,

Edge and Firefox premium are separate products.
What I can do is refund your Edge premium so that you can purchase Firefox premium if you want to.
Do you want me to do this ?
jerome

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