chrome extension lost license key

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Erik Sandhu

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Dec 30, 2021, 1:31:05 PM12/30/21
to Video DownloadHelper Q&A
I purchased a lifetime license key two years ago.  I have not used the extension in a year, but now it is asking for a license key which I cannot locate.  Please help!

Wild Willy

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Dec 30, 2021, 7:04:39 PM12/30/21
to Video Download Helper Google Group
Take a look over here:

https://groups.google.com/g/video-downloadhelper-q-and-a/c/BzPLK2YyL-s

Look for the reference to how to find a license number you have lost. All you need is
the E-mail address you used at the time of your purchase. If you have changed E-mail
addresses in the years since you bought your license, then you'll have to wait for Jérôme
to help you. In the meantime, there are other references in there to the VDH license
that might be worth reading while you wait.

Wild Willy

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Dec 30, 2021, 7:15:29 PM12/30/21
to Video Download Helper Google Group
Come to think of it, that may not work for you. The licensing for Chrome changed earlier
in 2021. This was as a result of Google pulling the rug out from under VDH. The
licensing model VDH used to use for Chrome relied on a service provided by Google Pay.
Google suddenly decided to simply terminate that service, leaving VDH in the lurch.
Since then, the Chrome licensing has changed to follow the model Firefox has used for
years. So if your Chrome license is old, what I said above probably won't work. You'll
probably get an E-mail from Jérôme containing a new Chrome license.. That is, if the
E-mail address you are using to post here is the same one on your Chrome license. If
not, you should not post anything further here. Instead, you should send an E-mail to
Jérôme telling him your old & new E-mail addresses. You can find his E-mail address by
reading up on the VDH license as I recommended earlier.

jcv...@gmail.com

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Dec 31, 2021, 3:17:20 AM12/31/21
to Video DownloadHelper Q&A
Hi,

I sent you an email.

jerome
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