mkv files using av1 codec - Plex can't play files

5,725 views
Skip to first unread message

Aaron Adler

unread,
Jun 30, 2019, 6:55:48 AM6/30/19
to Video DownloadHelper Q&A
Hi all - lately I find that when I download some files from YouTube, Video DownloadHelper is creating them as mkv files using the av1 codec, which Plex cannot play.  Is there a way to force it to use a different more universally recognized codec?  I tried to use the conversion feature but that fails as well.   Thanks.

jc vdh

unread,
Jul 1, 2019, 3:41:15 AM7/1/19
to Video DownloadHelper Q&A
Hi,

you can try the 1.3.0 coapp that could fix this problem of av1 codec.



jerome

Aaron Adler

unread,
Jul 2, 2019, 7:54:45 PM7/2/19
to Video DownloadHelper Q&A
Thank you for the suggestion Jerome.  I just tried that, but no luck.  It still downloaded an mkv video using av1 codec.

Daniel Billett

unread,
Jul 2, 2019, 9:04:33 PM7/2/19
to Video DownloadHelper Q&A
Why don't you just convert the file to what you want using handbrake?

Aaron Adler

unread,
Jul 2, 2019, 9:17:56 PM7/2/19
to Video DownloadHelper Q&A
Handbrake, like may other programs, does not recognize the av1 codec.  Unless there is a plugin or update I'm not aware of.

Wild Willy

unread,
Jul 2, 2019, 10:38:27 PM7/2/19
to Video DownloadHelper Q&A
VDH does file conversions.  Have you tried that?  I assume you also have CoApp 1.3.0 in addition to VDH 7.3.7a1.
Converter.jpg

Wild Willy

unread,
Jul 2, 2019, 10:40:42 PM7/2/19
to Video DownloadHelper Q&A
You could also try Download & Convert instead of just Download.

jc vdh

unread,
Jul 3, 2019, 3:02:32 AM7/3/19
to Video DownloadHelper Q&A
please try Coapp 1.3.0, it should solve the av1 codec issue. => av1 issue coapp 1.3.0

jerome

Aaron Adler

unread,
Jul 4, 2019, 6:55:21 AM7/4/19
to Video DownloadHelper Q&A
The coapp didn't solve the issue with regular download, but it did appear to enable me to download and convert to a format like mp4 successfully. Thanks all for your help!

Better Grown

unread,
Mar 22, 2020, 10:02:08 PM3/22/20
to Video DownloadHelper Q&A
I use iDealshare VideoGo to convert MKV or other video formats to Plex more supported video format
Reply all
Reply to author
Forward
0 new messages