How to Download CNN videos

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VideoFromFoto

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Jul 16, 2015, 6:31:05 AM7/16/15
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Time ago there was no problem when downloading CNN videos. Now they download normally, but then are deleted because Helper thinks that videos are not complete.

Error is as follows:
 [Exception... "A transfer was only partially done when it completed" nsresult: "0x804b004c (NS_ERROR_NET_PARTIAL_TRANSFER)" location: "JS frame :: resource://gre/modules/DownloadCore.jsm :: this.DownloadError :: line 1498" data: no]

Reason is following. For most of it's videos CNN indicates video file size to be 2048 MB. In fact all videos are smaller (between 20 and 200 MB). So when real amount is downloaded, Helper thinks that it haven't got all and deletes "partial" video.

Please make it so that those "partial" videos do remain on disk.

mig

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Jul 16, 2015, 9:13:25 AM7/16/15
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VideoFromFoto

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Jul 16, 2015, 9:45:14 AM7/16/15
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Still the same result. Video file is to short for supposed 2048 mb's cnn.com reports having...

mig

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Jul 16, 2015, 10:38:56 AM7/16/15
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Are you running Firefox 39 ? If so some other users reported an issue with Firefox 39 (not present on Firefox 38) causing that kind of problem if the server advertises a wrong size (generally 2GB for an actual smaller content). Please have a look at https://groups.google.com/forum/#!topic/video-downloadhelper-q-and-a/gvsZD2b0_LQ

Could you share an URL at CNN.com where you are experiencing the problem ?

VideoFromFoto

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Jul 17, 2015, 2:20:46 AM7/17/15
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Yes FF is 39.

Just any CNN video except for CNN Money videos.
Example: http://edition.cnn.com/2015/07/16/opinions/abend-lasers-airlines/index.html

As for CNN Money - they download without problems.
Example of problem (of this kind anyway) free CNN video: http://money.cnn.com/video/luxury/2015/04/02/diamond-mining-in-arkansas.cnnmoney/index.html?iid=ob_article_video&iid=obnetwork

mig

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Jul 18, 2015, 4:06:50 AM7/18/15
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I made an answer to a related problem at https://groups.google.com/d/msg/video-downloadhelper-q-and-a/gvsZD2b0_LQ/0VdUwip8_d8J

Unfortunately, a regression was introduced in Firefox 39 while fixing another issue :(

VideoFromFoto

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Jul 20, 2015, 8:57:26 AM7/20/15
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Thank You for the answer and the hint to use Chrome. Your answer is complete and informative!

mig

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Jul 21, 2015, 4:02:31 AM7/21/15
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We finally found a solution for this problem. Please check https://groups.google.com/forum/#!topic/video-downloadhelper-5/eTXarpzGL9s
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