Older Firefix Support broken in 8.0x

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Jonathan G. Westerling

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Aug 17, 2023, 2:43:40 PM8/17/23
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I've got an older laptop in my video studio that I use for my production work. The upgrade to 8.0 has resulted in not seeing any YT videos in the tab. Any workarounds I can try?
Browser version: 78.15.0esr
I tried 8.0.0.4a1 and same result - the little icon stays grayed (no video detected)
Cheers - J

Steve Black

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Aug 17, 2023, 10:32:54 PM8/17/23
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Same here: older Mac OS 10.11.6, stuck on Firefox 78.15.0esr. I've been waiting patiently. In addition I don't know how to get any of these other versions of VDH people talk about. I am running

Video DownloadHelper
Version 8.0.0.0
Browser locale: en-US
Production build
Built on Fri Jul 07 2023 15:02:51 GMT+0200 (Central European Summer Time)
Build options: browser=firefox

and people keep talking about other versions I've never seen. Then to further muddy the waters they say that various versions are identical. All I have as an identifier is the build date.

Platform Mac x86-64
Browser Mozilla Firefox 78.15.0

Found companion app: VdhCoApp 1.6.3

with a verified license.

Any further info much appreciated.

Jonathan G. Westerling

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Aug 17, 2023, 10:42:48 PM8/17/23
to Video DownloadHelper Q&A
and see "version history" below. It lets you download the older versions too!

Steve Black

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Aug 17, 2023, 11:22:16 PM8/17/23
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Thanks for the link. I don't need an older version that I know of, I need one with fixes so that YouTube videos are processed properly in Firefox 78.15.0esr.  I've tried all the workarounds I've seen in discussions but still no success on YouTube videos. Should I be considering removing my VDH software and downloading a fresh version? In that case what happens to my license? Since the system has worked flawlessly and auto updated until the recent bad patch, I have no experience with making such a fundamental change. But I also have no confidence that downloading a fresh version would do anything if the problem is some issue with Firefox 78.15.0esr.

jcv...@gmail.com

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Aug 18, 2023, 2:52:00 AM8/18/23
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Hi Johnathan,
Did you try a Ctrl+Shift+R ?
jerome

Wild Willy

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Aug 18, 2023, 3:19:31 AM8/18/23
to Video Download Helper Google Group
You should be reading other threads here updated within the past 24 hours. You should
also hunt down a thread with the title "How to download from YouTube." Look for a post
within that thread dated July 17. That describes a step that you need to have executed
one time since you got VDH 8.0.0.0 or any of the betas numbered 8.0.0.x. Removing &
reinstalling VDH is probably not a useful exercise. However, your license number is
something you should keep in a safe place. Keep it hidden. Don't share it. But keep it
readily available. Occasionally, the license becomes locked. To unlock it, look here:

https://groups.google.com/g/video-downloadhelper-q-and-a/c/BzPLK2YyL-s

That one is worth bookmarking for frequent future reference. On the subject of a locked
license, just look for "locked" within the text of that web page. If you don't need that
advice now, you could do worse things than read it anyway, just to have it in the back of
your memory should the time ever come when you need to unlock your license.

If you were to uninstall & reinstall VDH, you would just register it again the same way
you did the first time. It's no big deal. The license is for life.
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