network error

[old man]

Since about six weeks or so, when trying to save a file, the download stops with this message:

A network error caused the video download to fail part-way.

I am using DownloadHelber 5.4.1, an update to 5.4.2 did not help.

This also happens when trying to view files online with DownloadHelper..

I am using Firefox 41.0.2 and have used previous versions with the same problem occuring.

[old man]

[Exception... "A transfer was only partially done when it completed" nsresult: "0x804b004c (NS_ERROR_NET_PARTIAL_TRANSFER)" location: "JS frame :: resource://gre/modules/DownloadCore.jsm :: this.DownloadError :: line 1498" data: no] The above is the error message VDH gives back. Sorry, forgot to post this earlier

[mig]

Since your problem is related to downloading and this area is being rewritten in the next 5.5 version, would you mind giving a try to the latest development version (currently 5.5.0a10) from https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/versions/ ?

[old man]

Thank you for your help.
>
> Unfortunately, installing version 5.5.oa10 did not bring the hoped for
> success. Downloads still terminate before completion, the difference now
> being that the error message does not appear, instead the download is
> listed as completed and in the Windows directory the file is listed with
> the complete length (in minutes and seconds) but the file size is not
> complete and when playing,it of course stops somewhere in the middle
> (where the download stopped).
>
> I’m not sure the problem started with 5.4.1. But I know that downloading
> did function properly with Versions 4.-.- and 5.-.-.
>

[mig]

I don't think the problem you are having could have been introduced by recent versions of VDH. But to make sure of this, could you try installing older releases (but version >= 5.0.0) from https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/versions/ ?

[old man]

Now I am confused, if not to say flabbergasted!

Following your link I decided to install Version 5.3.1.1 signed because it was released May 25^th and I was sure I had had no problems with VDH this spring and summer. After installing (the Firefox tab thanking me for installing is still open), I started to download a file. After a few minutes I noticed a new Firefox tab that thanked me for installing 5.4.1! (This tab is still open as well.) I did not try to install anything after 5.3.1.1. When I look at the VDH settings, it says I am running 5.4.1.

But, lo’ and behold, the file downloaded completely without a glitch. And later another file, this time a very large one, also downloaded without a problem.

So, what is/was the problem? Me?

Anyway, thank you for your help. If I should try anything else, let me know.

 

[mig]

I'm not quite sure what the problem was. My best guess is that is had something to do with your connection to internet.