Install Companion app

[Thomas Preuss]

Every time I try to download a video, instead of the video downloading, I get a popup asking me to install the companion. I HAVE installed the companion app several times now and still keep getting the same message. Can someone please help. I have also tried removeing and then re-adding the addon and re-entered my licence key.

Thanks

[Thomas Preuss]

More information. If I try to register my existing license I get the error " Attempting to use a disconnected port object ". At install Companion app I have the error " Checking companion app returned: Specified native messaging host not found."

This is very frustrating. Thanks in advance

[mjs]

One piece of information  which is missing is your OS and what companion app version are you installing.

Important: when you reply delete everything after clicking show quoted text button.

--

A vdh user

[jcv...@gmail.com]

Hi,

Would you like to install the new coapp and see if it solves your issues: https://www.downloadhelper.net/install-coapp-v2

jerome

[Thomas Preuss]

I am using Windows 10. I think the best thing might be to completely remove the addon/app (including registry entries) and then re-install it. Any ideas about how best to do this ? It still works on a different Windows 10 PC so it's something about this machine

[Thomas Preuss]

I have fixed this, I think. I closed all browsers then I uninstalled all versions of the Companion app using windows control panel programs and features remove. I deleted all the associated directories and installed VdhCoAppSetup-1.6.3. It seems to work but I am not sure it is working corretly with the XHamster site. Previously some download failed on that site.

[Amber]

K

On 11/2/23, Thomas Preuss <tpr...@netspace.net.au> wrote:
> More information. If I try to register my existing license I get the error
> " Attempting to use a disconnected port object ". At install Companion app

> I have the error " Checking companion app returned: *Specified native
> messaging host not found."*
>
> *This is very frustrating. Thanks in advance*

>
>
>
> On Thursday, 2 November 2023 at 13:57:20 UTC+11 Thomas Preuss wrote:
>
>> Every time I try to download a video, instead of the video downloading, I
>>
>> get a popup asking me to install the companion. I HAVE installed the
>> companion app several times now and still keep getting the same message.
>> Can someone please help. I have also tried removeing and then re-adding
>> the
>> addon and re-entered my licence key.
>>
>> Thanks
>>
>

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[John Smith]

Hi, I recently installed Beta "version 8.1.0.0a5" on Firefox and then was asked and installed " Companion application" But each time I try to download a video clip it asks me to download and install it again? this keeps popping up "Companion application required" Any suggestions please?  

[Wild Willy]

https://groups.google.com/g/video-downloadhelper-q-and-a/c/bV2WtzHKX_8/m/uFforlj0AQAJ