(when there obviously IS...)
Leave the cursor on the above error message & press F5!
(Works on Mozilla on Ubuntu Linux)
After you read this text, please remove it before posting (CTRL-A then DEL). If you don't do so, it means you haven't done the very minimum to help yourself and you may not receive the assistance you expect from this forum.
- please take the time to do some research on the forum before asking your question, the answer is probably there
- never post your license key in the forum. If you think it is useful to
us to search for your license, just write the 8 last characters of the license
key
- when reporting a problem, specify when appropriate:
- whether you are running Video DownloadHelper on Firefox or on Chrome
- the link to the page containing the video you have problems with
- any error message you may get
- do not hesitate to include screenshots to illustrate your post