DownloadHelper cancellation and refund request

[Rodrigo Nascimento]

O DownloadHelper como extensão do Google Chromes não está me servindo como eu gostaria. Contudo, a referida extensão, quando utilizada no Firefox, funciona bem e realiza adequadamente os downloads de que preciso. 

Gostaria muito que a empresa do DownloadHelper me concedesse o cancelamento da licença no Google Chromes e o consequente reembolso da quantia paga ($ 14,99 USD), pois desejo realizar a compra da licença Premium ilimitada através do navegador Firefox. Caso o reembolso não aconteça, não terei condições financeiras para a nova compra.

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DownloadHelper as an extension of Google Chromes is not serving me the way I would like it to be. However, that extension, when used in Firefox, works well and performs properly the downloads I need.

I would very much like the DownloadHelper company to grant me the cancellation of the Google Chromes license and the consequent refund of the amount paid ($ 14.99 USD) because I wish to purchase the unlimited Premium license through the Firefox browser. If the refund does not happen, I will not be able to afford the new purchase.

Rodrigo Nascimento

[mig]

To be able to make a refund on Chrome, we need the order ID (and the purchase date). You will find it from the Google email or https://wallet.google.com/

[Anderson Almeida]

I was charged for downloadhelper subscription, but now my access is not active.

I canceled service up to 30 minutes after charge on last 26^th July (according to Google Pay rules)

Thus, I request a refund or access premium for 30 days.

I am waiting for your reply.

Best Regards,

Anderson Almeida.

 

OBS:

GOOGLE ORDER NUMBER: CWSSUB.5664-1299-4608-11025.3 

[jc vdh]

Hi Anderson,

you have been refunded.

regards,

jerome