Forbidden 403

[Manish Gupta]

I am getting the message Forbidden 403 and Download Aborted while downloading video files from a site. It never ocurred in the earlier Firefox version.
Can someone advise how to address the problem? Will be grateful.

[mig]

What version of VDH are you using ? If you are given the choice, do you perform the download with the browser or with the coapp (if with the browser, then this error is expected) ?

[Manish Gupta]

Thanks. I am using the latest VDH 7.1.2a3. Downloaded the current version today. Problem persists.

How do I choose the browser or the coapp?

The error messages that show up are as follows in the given sequence.

Requested download of chunked stream, but no chunker found
Response code 403 Forbidden
Aborted

I think the problem is with a particular site Gaana.com. I could download without issues in the earlier Firefox version

Please advise.

[mig]

Ok, given the error message, the download is performed with the coapp anyway.

I tried to download a song from https://gaana.com/playlist/gaana-dj-bollywood-top-50-1 and did not have particular problem. Do you see the problem getting the first song from this location ?

[Manish Gupta]

This is the error message i get.

Response code 403 (Forbidden)

moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1
value@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:6053
value/</<@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:175791

[mig]

Can you use the action "Details" and share the content of the tab that opens showing the details of the detected media ?

[Manish Gupta]

Response code 403 (Forbidden)

moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1
value@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:6053
value/</<@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:175791

 

Aborted

moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1
value@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:190833
value@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:155087
value/<@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:77519
r@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:78730
n/<@moz-extension://79f6702b-c66a-457c-b6f2-6a4874385b32/background/main.js:1:78436

[Manish Gupta]

The problem is particularly with HD tracks which are only accessible as a subscriber.

I think the track you downloaded was a medium kbps track that even nonmembers can download.

[mig]

Can you use the action "Details" and share the content of the tab that opens showing the details of the detected media ?

To launch the "Details" actions, pass the mouse over the entry in the VDH panel, a "..." sign appears at the right. Click on it. This opens the list of possible actions. Pick "Details".

[Manish Gupta]

actions

[

0

:

"quickdownload"

1

:

"download"

2

:

"downloadconvert"

3

:

"copyurl"

4

:

"blacklist"

5

:

"details"

6

:

"deletehit"

7

:

"pin"

bitrate	334970
chunked	hls
descrPrefix	HLS streaming
duration	220
durationFloat	220.44999999999993
extension	mp4
frameId	0
fromCache	true
group	grp-7411cfbf
headers	[ ... ]
hls	{ ... }
id	hls:3fb65e7
isPrivate	false
length	null
masterManifest	https://vodhls-vh.akamaihd.net/i/songs/87/1954887/22160163/22160163_320.mp4/master.m3u8?set-akamai-hls-revision=5&hdnts=st=1513763076~exp=1513766676~acl=/i/songs/87/1954887/22160163/22160163_320.mp4/*~hmac=4c00bde9fea4f50abe057ad4f35aff7364c4062aa14b2f645352ae053c5e50b8
mediaManifest	https://vodhls-vh.akamaihd.net/i/songs/87/1954887/22160163/22160163_320.mp4/index_0_a.m3u8?set-akamai-hls-revision=5
opStartDate	1513763131689
operation	null
originalId	network-probe:7411cfbf
pageUrl	https://gaana.com/playlist/gaana-dj-bollywood-anthem
referrer	https://gaana.com/
running	0
size	undefined
status	inactive
thumbnailUrl	https://a10.gaanacdn.com/images/social/gaana_social.jpg
title	Mere Rashke Qamar-Baadshaho
topUrl	https://gaana.com/playlist/gaana-dj-bollywood-anthem
url	https://vodhls-vh.akamaihd.net/i/songs/87/1954887/22160163/22160163_320.mp4/index_0_a.m3u8?set-akamai-hls-revision=5
urlFilename

[Manish Gupta]

The details have been shared as requested. Any advice on the problem can be addressed?

[mig]

Thanks for the details.

Sorry i do not have an explanation here, and since i cannot reproduce the problem, i'm afraid there is not much i can do.

[mig]

Humm, can you go to the VDH settings > Behaviour and uncheck both parameters "Chunked manifests CoApp requests" and "Chunked data CoApp requests" and try again ? If you still get the 403 error, can you check them both ?

[Manish Gupta]

Have done the needful.

I have observed that tracks with no mention of kbps are getting downloaded without problems. Only tracks that display the kbps info are getting aborted.

Please have a look at the enclosed snapshot. The first five tracks have no issues. The last one that contains kbps info isn't getting downloaded.

What do you suggest?

[Manish Gupta]

Please find enclosed the 'details' of the track displaying KBPS info and next of the track without the KBPS info:

TRACK WITH KBPS INFO:

Hit Details⊗

actions	[ ... ]
bitrate	337582

chunked	hls
descrPrefix	HLS streaming

duration	226
durationFloat	225.99899999999997

extension	mp4
frameId	0
fromCache	true

group	grp-666c9a7d
headers	[ ... ]
hls	{ ... }
id	hls:1d234b71
isPrivate	false
length	null
masterManifest	https://vodhls-vh.akamaihd.net/i/songs/87/2009087/22624479/22624479_320.mp4/master.m3u8?set-akamai-hls-revision=5&hdnts=st=1513925137~exp=1513928737~acl=/i/songs/87/2009087/22624479/22624479_320.mp4/*~hmac=38a2daa0f7f105f00f696d1633ab1be3bff81fa9f01ce679da7175593b07e88f
mediaManifest	https://vodhls-vh.akamaihd.net/i/songs/87/2009087/22624479/22624479_320.mp4/index_0_a.m3u8?set-akamai-hls-revision=5
originalId	network-probe:666c9a7d
pageUrl	https://gaana.com/playlist/gaana-dj-latest-bollywood-hits

referrer	https://gaana.com/
running	0
size	undefined
status	inactive
thumbnailUrl	https://a10.gaanacdn.com/images/social/gaana_social.jpg

title	Ban Ja Rani-Tumhari Sulu
topUrl	https://gaana.com/playlist/gaana-dj-latest-bollywood-hits
url	https://vodhls-vh.akamaihd.net/i/songs/87/2009087/22624479/22624479_320.mp4/index_0_a.m3u8?set-akamai-hls-revision=5
urlFilename	master TRACK WITHOUT KBPS INFO Hit Details⊗ actions [ ... ]

chunked hls descrPrefix HLS streaming duration 220

durationFloat 220.61199999999994

extension mp4 frameId 0 fromCache true

group grp-6077ae80 headers [ ... ] hls {} id hls:6077ae80-1 isPrivate false length null localDirectory D:\Manish Gupta\Hemant localFilePath D:\Manish Gupta\Hemant\Ek Dil Ek Jaan-Padmavati.mp4 masterManifest https://vodhls-vh.akamaihd.net/i/songs/44/2013644/22737976/22737976_320.mp4/index_0_a.m3u8?set-akamai-hls-revision=5 mediaManifest https://vodhls-vh.akamaihd.net/i/songs/44/2013644/22737976/22737976_320.mp4/index_0_a.m3u8?set-akamai-hls-revision=5 opStartDate 1513923192260 operation null originalId network-probe:6077ae80 pageUrl https://gaana.com/playlist/gaana-dj-latest-bollywood-hits referrer https://gaana.com/playlist/gaana-dj-latest-bollywood-hits running 0 status active thumbnailUrl https://a10.gaanacdn.com/images/social/gaana_social.jpg title Ek Dil Ek Jaan-Padmavati topUrl https://gaana.com/playlist/gaana-dj-latest-bollywood-hits urlFilename index_0_a

[mig]

The fact the bitrate is available or not is probably not relevant here.

Did you try tweaking the "Chunked manifests CoApp requests" and "Chunked data CoApp requests" parameters as i suggested ?

[Manish Gupta]

Have done the needful. The tick boxes under benhaviors appears in the attached file.
Please have a look and advise.

Thanks for all your assistance. Appreciate your patience and support.

[Radar]

Hi mig,

Happy New Year.  I am also getting code 403 Forbidden errors.  I'[ve attached my details page.  I, unchecked both Behaviors,as you suggested, earlier, but it did not help.

Thanks,
radar

[Radar]

I'm running Video DownloadHelper 7.1.2a3 in FF v57

[Manish Gupta]

Hello Mig

The problem is still persisting. Any hope of a solution?

Regards

Manish

[mig]

I'm afraid we do not have a solution here. It's up to the server to reject a request (code 403 means unauthorized) based on its own criteria. It could be that the resource (here the video manifest) can be access through the URL only once: Firefox accesses it normally, then when VDH tries to reproduce it, it fails.

[anuhea55 00]

I'm getting a slighty different variation of this (403) Forbidden Red Error.  I'm using FF 59.0.2,  and 7.2.3a1 (fixes 10sec shut down of Save Tab).  When downloading a video, the error occurs when using the CoApp downloader, and Does Not occur when switching to the Browser version.  It only happens, for me and another person, when a specific Server is used.  Both of us use the RapidVideo server on various movie or anime sites.  My example is located under:     https://www2.watchasian.co/segodon-episode-1.html 

If you open this link, choose the 2nd to last, RapidVideo server (the other servers do not create a 403).  Do a Save either with the QuickDownload or Download to your computer Folder.  With CoApp, a Red box appears showing the 403 error.  Repeated saves of different episoids and Rapid still fails.  However, with the Browser version, the files download OK and correctly.  I've tried the other persons site (the 9anime in another post) and his fails(CoApp) and works (Browser).  I have tried to compare the File Detail when both VDH Settings get changed and thought Status=active and tabld>1, which sometime changed....might be an issue...no luck. Since the problem seems to occur with RapidVideo, one would suspect the underlying Server is doing the Block.  However, why does the Browser version work.  Does one version look or send different information to the Server than the other?

Mig, if you could at least see the error, that would help.  Now, if you do not get this error, then something else in FF is creating the problem.  Maybe it sees you as an Admin with higher privileges.  Since this may be only server related, I will keep investigating.

As to the other users on this same forum post, if you all are still seeing this problem.....try switching to the Browser instead of the CoApp.  Please report your findings!  Also, indicate what Server you are going to...  my files were only *.mp4 movies and RapidVideo server..... you all may have HLS or songs or something else.