I'm have the same, or a similar problem. It looks like the file
downloaded completely. The size is right, and the extension is right,
but the file won't open (and yes, I installed the VDH Companion App). You can see
in this screenshot, that the download file also has no image, unlike the
files previously downloaded using the same procedure prior to the
Firefox update. Double-clicking on it opens the file, but nothing plays.