VD stopped working on Twitter since this morning (02-26-2019)

[Alwin Mcrise]

 

Works on all others websites that I'm used to download from but no more on Twitter...

 

[jcv...@gmail.com]

Hi,

no problem here with twitter. Can you send a tweet which for VDH doesn't work?

jerome

[mablo...@gmail.com]

Here is a link to a tweet demonstrating an example of Video Download Helper not working with Twitter:  Tweet with embedded video: https://twitter.com/PatsGirlUSA/status/1106003297792593920

The first line of Video Download Helper's popup menu reads: "No media to process in the current tab", although the video plays just fine.

Video Download Helper's suggestion that playing the video might help it to be recognized failed to bear fruit.

====================================

Identification:

-------------------

"About Firefox" identifies the firefox version as:

"Firefox Quantum

65.0.1 (64-bit)

Mozilla Firefox for Ubuntu

canonical-1.0"

==========================================

About Video DownloadHelper yields:

⊖

  Video DownloadHelper 7.3.5

  Video DownloadHelper

  Version 7.3.5

  Browser locale: en-US

  Production build

  Built on Wed Aug 01 2018 16:23:45 GMT+0200 (CEST)

  Build options: browser=firefox

⊖

Platform

  Platform Linux x86-64

  Browser Mozilla Firefox 65.0.1

⊖

Companion App installed

  Found companion app: VdhCoApp 1.2.4

  Companion app binary:

 /opt/net.downloadhelper.coapp/bin/net.downloadhelper.coapp-linux-64

Please respond here.  I'm not a Gmail user and only created the Gmail account so that this "forum" would allow me to send you the above link.  If I knew if it were possible to set a forum post to be readable only by a forum moderator, and knew how to accomplish that, I'd provide my private email address.

Dhttps://

twitter.com/PatsGirlUSA/status/1106003297792593920

[mablo...@gmail.com]

Before I posted the link to the tweet demonstrating this problem in my previous reply, I had vaguely wondered why, after two and a half weeks, the original bug submitter had still not replied to your request for a tweet.  I didn't think too much about it at the time, as I was in the process of collecting info to include with the link I was providing, and just assumed that it hadn't been important enough to the original submitter.

Then, after I had posted it,  and had an opportunity to look around at other extension bug reports, it occurred to me that the original submitter, taking your request literally, may have tried retweeting his problem tweet to your Twitter account, but gave up when/if he didn't know how to find the account. Or perhaps he was successful, but since he had sent it to your Twitter account instead of the forum, I had no way of knowing that.

When doing support work In a previous life, I learned that sometimes people take such requests way too literally. In case the difference mattered,  perhaps a request asking for a link to the tweet rather than one asking for a tweet might have yielded an example of the problem a few weeks earlier, long before I ever started looking to see if anyone else had been experiencing the same problem as the one I had just encountered a short while earlier.

Or perhaps making such a distinction would have been way off the mark, and the actual problem was that he actually did know that you wanted a link to the tweet, but just didn't know how to obtain it.  Unfortunately, giving many users instructions on how to get a link to a tweet within Twitter might be difficult, when Twitter's UI isn't as uniform as one might hope for it to be across the range of platforms and versions and he didn't specify what he was using.

[jcv...@gmail.com]

Hi,

hard to say as I had no problem downloading this media from twitter

jerome

[mablo...@gmail.com]

jerome,

 Some thoughts on reproducing the bug:

1. Were you testing on a mobile, or on a pc?  Twitter uses different server side code for each.  What fails in one context may work properly in another.(Oops. I may not have been thinking so clearly. That consideration might not apply, unless you can run Firefox on a mobile (a mobile not running a non-Andriod version of Linux, that is. When I began typing, I was assuming you were on a PC, since you were testing the extension with firefox, not chrome or another browser, but I actually don't know if there are mobile versions of firefox for non-Linux mobiles).
   
2. Is it possible that Twitter made a change at the time of the initial bug report that affects a context other than the one you are testing with?
   
   As evidence that a change to Twitter could be a consideration: Twitter keeps asking people to test out their "new user interface" with "loads of new features", and when I tried it, the following breakage occurred until I switched back to the prior interface:
   
   • One could no longer type within a Grammarly page, or do any other Grammarly function
   • Typeahead was being discarded by frequent (and annoying) unsolicited display redraws
   • Could no longer ensure full display of included photos by selective control of dimensions
   • Tweet counts were gone, so one could no longer use that as a factor of the decision to follow someone
   • Home page link was gone, so in order to get o to it one now had to search for something unique to their Twitter home page,
     
3. Can you check the source code and report back on what checks are made that can result in exercise of the code path that produces the "no media in current tab" message?
4. If none of the above are borne out, If it's not too much trouble, can you compare your knowledge of the Helper source code and your reading of the Firefox release notes to determine if a change Firefox may have made at the time of the original bug report (the 25'th or 26'th) might resuult in exercising that code path?