Recent failure to download

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Phil Jacobson

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Aug 9, 2023, 3:35:52 AM8/9/23
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Hi,
I'm running Firefox as a browser and using downloader helper V 8.0.0.0 with an updated companion app. When I try to download through You Tube, the icon on the screen for the downloader remains "greyed out" and clicking on the "settings" gives the message "No media available".
I've re-registered the app and checked everything else but it still doesn't work.
Any ideas what I do next!
Phil

jcv...@gmail.com

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Aug 9, 2023, 1:31:00 PM8/9/23
to Video DownloadHelper Q&A
Hi,
A fix is coming soon for this.
Meanwhile you can try a Ctrl+Shift+R to force a full reload of the page.
jerome


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