Error Companion App not installed

[NCudmore]

Re-installed the companion App (vdhcoapp-2.0.10-windows-x86_64-installer.exe) running under (Windows 11, latest version of Chrome) 

Video DownloadHelper

Version 8.1.1.0

Browser locale: en-US

Production build

Built on mer. 20 déc. 2023 16:32:19 UTC

and still getting the error:-

Companion application required⊗

This operation requires an external application to be completed.

When I try to capture from the browser and in the settings page I see the error:-

Companion App not installed

Checking companion app returned: Specified native messaging host not found.

[jcv...@gmail.com]

Hi,

Did you try to restart your Chrome browser? (close every browser windows)

jerome

[Aleksandr]

Hi
I have the same problem: No such native application net.downloadhelper.coapp
---
OS - Linux, x86_64
browser - Firefox
VDH - 8.0.0.6

CoApp - vdhcoapp-2.0.10-linux-x86_64.deb

reboot doesn't help

previously worked with
net.downloadhelper.coapp-1.6.3-1_amd64

понеділок, 25 грудня 2023 р. о 11:32:59 UTC+2 jcv...@gmail.com пише:

[jcv...@gmail.com]

Did you have a look at this : https://github.com/aclap-dev/vdhcoapp/blob/master/README.md#troubleshooting

jerome

[Diego Benvenuto]

I also same problem after purchase download integrative app and not find it 

[NCudmore]

Updated to Video DownloadHelper 8.1.3.0, and now shows Companion App installed and License verified.  So, while the native app error has gone, still unable to download hls video, it 'pauses for 5 seconds or so' before the error 

"GrabInfo: Cannot get info from https://(wbeaddress) failed: Error number -138 occurred"

Chrome Version 120.0.6099.130 (Official Build) (64-bit)

Video DownloadHelper
Version 8.1.3.0

Browser locale: en-US
Production build

Built on dim. 31 déc. 2023 11:12:11 UTC
Build options: browser=chrome, linuxlic=false, noyt=true

[Thomas Preuss]

I had a similar problem, after a lot of investigating I found that the firewall [Bit Defender] was the problem. It worked better when the firewall was off. I then changed the Firewall so that it didn't block any of the apps \program files\DownloadHelper CoApp directory. It hasn't completely fixed the problem but I can now download files a lot more reliably. There are still two problems i) The progress bars doesn't work and ii) Occasionally  the file just doesn't download

[Aleksandr]

I changed the permissions on /opt/ - to my user

installed - Linux other: download the .tar.bz2 file

did everything according to the instructions

https://github.com/aclap-dev/vdhcoapp/blob/master/README.md#troubleshooting

+ Troubleshooting

Companion App 2.0.10 is still not detected

let me remind you of my settings

VDH for Firefox - 8.0.0.6

Firefox version for Ubuntu - 122.0b4 (64-bit)

What am I doing wrong?

I see that many people have this problem and create new branches

help us solve the problem

середу, 27 грудня 2023 р. о 09:27:26 UTC+2 jcv...@gmail.com пише:

[jcv...@gmail.com]

Hi Alksandr,

The new release is waiting for approval but if you want you can try our latest beta : https://www.downloadhelper.net/firefox/betas

Did you do that : https://github.com/aclap-dev/vdhcoapp/blob/master/doc/Troubleshooting.md#ubuntu-and-flatpak--snap-based-distributions

You'll need to restart Firefox (all the browsers' windows)

If it does not work, please post here: https://github.com/aclap-dev/vdhcoapp/issues

jerome

[Aleksandr]

My problem has been resolved. 

It was associated with the previously updated beta version of Firefox 122.0b4 (64-bit). 

Reinstalled Firefox (current version 121.00 and Companion app 2.0.10 successfully found.

вівторок, 2 січня 2024 р. о 17:07:21 UTC+2 jcv...@gmail.com пише: