window is cut off in my chrome? it's not displaying properly. can't see the extension [pic]

[brandonthetinkerer]

extension is working, but for some reason it's being cut off. like, it's just not showing the window of the extension. very weird. anybody know the fix?

thanks!

[brandonthetinkerer]

I should have included version info.

Video DownloadHelper

Version 7.6.3.3

Browser locale: en-US

Production build

Built on Wed Oct 12 2022 16:18:18 GMT+0200 (Central European Summer Time)

Build options: browser=chrome, noyt=true

browser: Version 117.0.5893.0 (Developer Build) (arm64)
OS: macos 12.6.5 on M1 mac

[Wild Willy]

This is a good problem report, such a rarity around here. So it breaks my heart that I
can't help you. I don't use Chrome. But it seems to me that a number of other people
have encountered this problem in the past. I remember reading posts about it. But I
don't remember what they did to solve the problem. The best I can offer is do some
searching in this group. Maybe you'll find other occurrences of this problem with a
solution. Good luck.

[John Taylor]

This may or may not work. Put your mouse in the middle of the screen, press and hold the control (Ctrl) key and then gently with your mouse wheel scroll down a little. You may have gotten an oversized window. I have this happen from time to time with several programs. It is usually because I scroll up on some sites to make them fill the screen.

Good luck,

JT

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[Wild Willy]

John, you may not realize that you sent your post to me as an E-mail in addition to
posting it in the group where everybody can read it. This is extremely annoying. I read
the group. I don't need a useless echo of the exact same post cluttering up my E-mail
inbox. Please read this:

https://groups.google.com/g/video-downloadhelper-q-and-a/c/94hxIXg_9bY/m/uZVDvoqCBAAJ

Read that & follow that advice. It covers both how to avoid annoying people with
unnecessary & unwanted E-mails that echo something they can read here in the forum, as
well as how to avoid cluttering up your posts with unnecessary lard. Please read that &
follow that advice from now on.

[John Moore]

Happens often in Firefox for me

Right click anywhere on the screen that's not the video portion, use the context menu to choose the video you need to download.

[Wild Willy]

You got it half right, John (Moore this time). You aren't stealth quoting & that's
great. But you still sent me a useless echo of the post via E-mail to me. Please read
the rest of the advice I gave John Taylor above. Stop echoing your posts via E-mail.