n is undefined error

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ESPVideo

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Nov 11, 2023, 9:17:22 AM11/11/23
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I'm all current but can't get a download working. all I get is n is undefined.
moz-extension://02d6074c-0ef2-4fb4-ba56-4f07a3714f30/background/main.js:31 _getConvertReqs@moz-extension://02d6074c-0ef2-4fb4-ba56-4f07a3714f30/background/main.js:31:94357

ESPVideo

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Nov 11, 2023, 10:44:26 AM11/11/23
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Getting the same error on a completely different computer. Any ideas?

jcv...@gmail.com

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Nov 12, 2023, 4:10:49 AM11/12/23
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Hi,
Can you share a public link to a video with this issue?
jerome


jcv...@gmail.com

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Nov 12, 2023, 4:24:05 AM11/12/23
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Please tell us about your versions (OS, browser, VDH, Coapp)
jerome


ESPVideo

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Nov 12, 2023, 7:59:53 AM11/12/23
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Hi Jerome. Thank you for the help. It's literally every song I try to download and convert. As soon as I click it, the red error circle increases by one and I get the same error. I am using Windows 7 (and win 10 on another computer), Firefox 115.4.0esr (64-bit)
Video DownloadHelper
Version 8.1.0.0a7
Browser locale: en-US
Production build
Built on sam. 11 nov. 2023 11:17:16 UTC
Build options: browser=firefox, linuxlic=false, noyt=false
Found companion app: VdhCoApp 2.0.6

Here is an example song link...

jcv...@gmail.com

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Nov 12, 2023, 12:05:31 PM11/12/23
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It seems there is an issue with the last beta.
A new one will come soon to fix this. Sorry.
jerome


Wild Willy

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Nov 12, 2023, 5:38:49 PM11/12/23
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Same environment here: W7 64-bit, FF 115.0.4esr 64-bit, VDH 8.1.0.0a7 beta, CoApp 2.0.6.
VDH downloaded the Grand Funk "video" fine. I put video in quotation marks because the
video track is just a still image. Problem is that anything requiring a file selection
dialog is not working at the moment. I went into VDH settings & manually selected a
target directory. Then I did a Quick Side Download. That function does not invoke a
file selection dialog. The download goes into the default directory you manually set in
the settings. But don't use the Change button there. It also invokes the file selection
dialog & does not work. Just type the directory name into the field. And click Save.
Downside is you don't get to choose your target file name ahead of time. No big deal.
Change it after the download completes if you like. But VDH is working, albeit with one
critical part not working.

I can't comment on conversion problems. I don't do conversions except to verify
conversion problems reported here. Plus I NEVER do Download and Convert, again, except
as problems are reported here. If you do a Download and Convert & there is a problem,
you end up with no results. If you do a Download & it succeeds, then you can try a
Convert. If the Convert fails, no big deal. You DO NOT have to download the file again.
You will still have it. Just try a different Convert. If I were in charge, I would
remove the Download and Convert function from the product. They are 2 separate functions
& should not be welded together like that. No, it is NOT more convenient. It is
misleading. Help people understand that they are 2 separate functions by making them 2
separate selections within the product. Make it easy for people to do the right thing.
If the download fails, there isn't a doomed conversion tacked on the back of that. Only
if the download succeeds would a user even attempt a conversion. Download and Convert is
a trap & you should never use it.

ESPVideo

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Nov 20, 2023, 9:55:20 AM11/20/23
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Thank you. All seems to be working again. Great product!
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